What is Table Duck?
Table Duck is a cloud-based platform to manage and automate customer conversations, all from one inbox. It allows businesses to provide customer support 24/7 and increase CSAT scores. Messaging channels like live chat, email and social messaging channels like Facebook Messenger come together in one place. A non-scripted, AI- driven chatbot provides natural, human-like interactions with customers. Pre-trained models allow easy implementation, within minutes. Supported languages are English, Spanish, French, German, Dutch and Swedish.
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Table Duck Reviews (13)
- ★★★★★11
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Table Duck receives consistently strong praise from users, with most reviews rating it 5 stars. Users highlight that the platform consolidates messaging channels — live chat, email, and social media — into a single workspace, making it easier to stay organized and responsive. The unified customer profiles feature is frequently mentioned as valuable, letting teams see full conversation histories across channels at a glance.
The chatbot setup earns particular credit for being straightforward; users report getting basic automation running in just minutes. Several reviewers emphasize the time-savings aspect, noting the tool lets them focus on business growth rather than juggling multiple platforms. One user reported a 45% increase in conversation rates after using the product.
The review set contains minimal critical feedback. No significant complaints about bugs, limitations, or pricing emerge across the 13 reviews. The overwhelmingly positive response suggests the product delivers on core promises around channel consolidation and ease of use, though the uniformity of praise and occasional repetition in language suggest these may be curated or encouraged reviews rather than a fully independent sample.
★★★★★
Monday, December 6, 2021
“It helps me to organize customer inquiries that coming from…”
It helps me to organize customer inquiries that coming from different channels
★★★★★
Monday, December 6, 2021
“The easy-to-use automation really saves me time so I can…”
The easy-to-use automation really saves me time so I can spend more time on growing my business ??
★★★★★
Monday, December 6, 2021
“We’ve increased our conversation rate with 45% by engaging out…”
We’ve increased our conversation rate with 45% by engaging out with our website visitors
