What is Superb Internet?
With over 20 years of experience under our belt, we have achieved excellence in providing customers the very best in cloud hosting, managed hosting, server colocation services, dedicated servers, shared hosting, and domain registration services relating to the hositng industry. Our story dates back to 1996. Since our inception, we have evolved to be the most highly-awarded, premier hosting provider recognized by numerous leading trade organizations and directories, such as FindMyHost and Web Host Magazine. On top of that, we've gone the extra mile to meet the strictest compliance and security standards available within our industry which helped us win renowned clients like the United Nations, the World Health Organization, and other various agencies at all levels of government. By providing innovative, industry-leading technologies to meet your individual and organizational needs, we guarantee that we have the perfect solution waiting for you. With a myriad of services ranging from hosting, data storage, ecommerce, media hosting, to even colocation and cloud - we’ve got you covered from all angles. Ranked as one of the best in the world at what we do, with multiple awards in our name, we still know that our greatest asset is the loyalty of our valued customers who are located in over 150 countries worldwide. That's why we're constantly pushing the envelope daily to deliver the highest quality of service and support possible to help our global customers also achieve success in their endeavors.
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Superb Internet Reviews (42)
- ★★★★★32
- ★★★★★7
- ★★★★★2
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Superb Internet earns strong marks for customer service and pricing, though reliability concerns and outdated interfaces hold it back. The overwhelming majority of users praise responsive, knowledgeable support staff who solve problems quickly and go beyond expectations. Long-term customers particularly value the combination of affordable rates and attentive service. Several reviewers explicitly note they switched from larger competitors and found Superb's pricing significantly lower while maintaining quality.
The main criticism comes from a small but vocal minority who cite downtime issues and billing disputes. One early reviewer left after years of outages; another had serious difficulty cancelling service and reported billing dishonesty. A few others mention the control panel interface needs updating, and one user found the ordering process cumbersome due to 3D Secure requirements. Phone support also appears to have declined in consistency according to one long-term user.
Overall the reviews skew heavily positive—most rate 5 stars, with scattered 4s and just three 3s or lower across all 42 reviews. Users consistently describe the hosting as reliable and fast once set up, and upgrades or configuration help happen without hassle. The service appears most suited to small to mid-sized businesses and long-term clients who value hands-on support, though potential customers should verify current uptime performance and billing practices given historical complaints.
★★★★★
Monday, February 4, 2013
Blueant“Decided to test out the waters with Superb Internet and…”
Decided to test out the waters with Superb Internet and couldn't be more impressed! Our servers are now top of the line and our support team has improved significantly. These guys are definitely top of the line.
★★★★★
Tuesday, January 29, 2013
Creative Images“Since switching to Superb Internet I have had none of…”
Since switching to Superb Internet I have had none of the headaches that seemed to come from my old server every day. With Superb Internets premium service, my company has also enjoyed more traffic coming in daily on our website. Last, but not least, is the friendly customer service, which is always very important to me!
★★★★★
Monday, January 28, 2013
Brians Logistics“Wow, their website is set up perfectly and they offer…”
Wow, their website is set up perfectly and they offer amazing customer service. Their dedicated servers include unlimited traffic and this is exactly what my company needed. I will be a returning customer.
★★★★★
Thursday, January 24, 2013
Tomasello.com“I am utterly pleased with my Superb Internet experience. Your…”
I am utterly pleased with my Superb Internet experience. Your customer support is top-notch. I will be spreading the word about your excellent service and value.
★★★★★
Thursday, January 24, 2013
Tim-richardson.net“I want to let you know how impressed and even…”
I want to let you know how impressed and even thrilled I am to be hosting my websites with Superb Internet. The level of service and excellence of the tools provided exceeded my expectations. I will proudly advertise whom I am hosting with on my home page. I can't believe I stayed with my old provider for so long.
★★★★★
Monday, January 21, 2013
Tarver Inc.“What an impressive service! Their web hosting is superb, and…”
What an impressive service! Their web hosting is superb, and the prices are very reasonable. It gets the job done and offers many features that interest me.
★★★★★
Thursday, January 17, 2013
Responsemine.com“What an outstanding service. I wish you had been our…”
What an outstanding service. I wish you had been our hosting company since the beginning. Thanks for being so attentive.
★★★★★
Thursday, January 17, 2013
Digital Bistro“In a day of ever-reduced service and growing impatience. We…”
In a day of ever-reduced service and growing impatience. We at Digital Bistro are impressed by your people and will not hesitate to recommend your services to others.
★★★★★
Friday, January 11, 2013
Logistic Imagination“This is the best hosting site I have ever used.…”
This is the best hosting site I have ever used. It gets me what I need to run traffic in and out and offers outstanding services. They know what people need!
★★★★★
Tuesday, January 8, 2013
Nelian Graphic Design“A small graphics company like ours needs a web presence…”
A small graphics company like ours needs a web presence to effectively project an image that will entice customers. Superb Internet made the hosting part easy and affordable, so we could concentrate on the graphics end of our presentation.