Star2Star Communications
★★★★★ 1.0 · 1 Review
What is Star2Star Communications?
Founded in 2006 in Sarasota, Florida, Star2Star Communications delivers the World's Leading Hybrid Cloud Communications Solution. Star2Star's award winning, patented Constellation™ Network overcomes the reliability and quality limitations of other communications technologies. Star2Star unifies customers'? voice, video, fax, instant messaging and presence management into a single, easy-to-use system. The company has one of the highest long-term customer retention rates in the industry at 99.85% and has been recently recognized by numerous leading analysts. In the past six years, Star2Star was named to the Forbes Most Promising Companies list, the Deloitte Technology Fast 500 five times, and the Inc. 500|5000 six times. The company was also named by IHS as a Top 10 Hosted Business VoIP/UC Provider, as well as in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. Star2Star Communications solutions are sold globally through a diversified network of partners that includes distributors, master agents, managed service providers and certified installing dealers. Star2Star systems are used by hundreds of thousands of business users, including many large national chains with multi-location footprints.
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Star2Star Communications Reviews (1)
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Review Summary
Generated using AI from real user reviews
Star2Star Communications left this customer with a strongly negative experience that they felt compelled to warn others about. The primary complaints centered on customer service, an inflexible 60-month contract, and billing issues where invoices were sent to the wrong contact, yet the company threatened service disconnection over late payment. The customer also reported problems with the voicemail system functionality.
With only one review available, this summary reflects a single user's perspective rather than a broader pattern. Prospective buyers should note the contract terms mentioned and the billing process concerns, but may want to seek additional current customer feedback before making a decision, as circumstances and company practices can change over time.
★★★★★
Wednesday, May 13, 2020
“Beware of this company. they have terrible customer service. terrible…”
Beware of this company. they have terrible customer service. terrible service. They lock you into a 60 month contract that you cant get out of. They threatened to turn off my service when payment was late, even though they were sending the email invoice to someone else and not me. the service was terrible and the voice mail system was full of flaws. I have nothing good to say about this company and will post reviews on every site that I can to warn others about them so they don't make the same mistake i did by signing a contract.
