Solid Commerce

**Solid Commerce - The Operating Platform for Multichannel Retail** Solid Commerce helps merchants run their entire eCommerce operation from one modern, AI-assisted platform. We bring listings, catalog, inventory, pricing, orders, and fulfillment together across marketplaces like Amazon, eBay, Walmart, and Shopify—so you can scale sales without adding chaos. **What We Do** - **Channels Manager:** Centralize product data, publish listings in bulk, sync inventory in real time, automate pricing, print Carriers labels and route orders across warehouses, FBA/3PLs, and dropship vendors. - **AutoReply Agent:** *AI that’s in the flow of work.* Drafts fast, helpful buyer responses (shipping, availability, fitment, returns), preserves your brand voice, and escalates edge cases to your team. **Why Retailers Choose Us** 1. **Sell Everywhere—Confidently:** Create once, publish anywhere, and keep quantities and pricing accurate across all channels. 2. **Stop Overselling:** Multi-warehouse stock, kits/bundles, safety stock, and near real-time sync prevent costly cancellations. 3. **Faster Ops, Fewer Clicks:** Rules, templates, tags, and custom flows reduce repetitive work and human error. 4. **Actionable Insights:** Profitability, fees, velocity, forecasting, and replenishment insights guide smarter decisions. 5. **Enterprise-Grade Reliability:** API-first architecture hosted on Microsoft Azure for scale, security, and uptime. **Core Capabilities** - **Catalog & Listings:** Rich attributes, variations, fitment/compatibility, channel-specific templates. - **Inventory & Pricing:** Multi-location stock, vendor costs, MAP/comparable pricing, dynamic repricing strategies. - **Orders & Fulfillment:** Unified order inbox, label generation, partials/splits, returns/RMAs, 3PL/FBA routing. - **Automation & Workflows:** If/then rules for pricing, routing, tagging, notifications, and approvals. - **Integrations:** Marketplaces, webstores, carriers, ERPs/accounting, and a robust REST API for custom builds. - **Analytics:** Margin by channel/SKU, buy box and price position, aging inventory, demand and allocation forecasting. **Who We Serve** - Growth-stage and mid-market merchants selling on one or many channels - Brands expanding from DTC to marketplaces - High-SKU and catalog-heavy sellers (apparel, automotive, home & garden, consumer goods, specialty retail) - Agencies and 3PLs managing multiple storefronts or client catalogs **Onboarding & Success** We pair modern software with hands-on help: structured onboarding, data migration assistance, connector setup, best-practice playbooks, and ongoing success reviews. Our goal is simple—get you live fast, then keep removing operational friction as you scale. **Outcomes You Can Expect** 1. **Higher Revenue:** Reach more buyers by listing everywhere with accurate, optimized data. 2. **Protected Margins:** Smarter pricing, lower cancellations, and operational efficiency. 3. **Happier Teams:** Fewer tabs, fewer manual edits, fewer “where did that SKU go?” moments. 4. **Happier Customers:** Faster answers, reliable fulfillment, and consistent experiences. **Security & Architecture** - Azure-hosted, API-first, and built for resilience and performance - Role-based access controls, audit trails, and integration guardrails - Scales from thousands to millions of SKUs **Get Started** Ready to simplify operations and grow across marketplaces and web? **Solid Commerce** gives you the clarity, control, and speed to sell everywhere—without the chaos.