What is SmarterU LMS?
Need to deliver compliance or soft skills training for 500 - 10,000+ learners? SmarterU has what you need in an LMS - backed by our amazingly responsive Customer Care team for coaching, training, support. Dynamic learning plans, eCommerce, KnowledgeBase, Instructor-led training, Custom Reports, Course Builder, SCORM/xAPI compliant and more. We're committed to your corporate training success and want to be your partner in team or client training.
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SmarterU LMS Reviews (22)
- ★★★★★18
- ★★★★★3
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SmarterU earns consistent praise for responsive support and solid core features, but requires patience to master and may overwhelm smaller organizations.
The overwhelming majority of reviews highlight excellent customer service, with users repeatedly mentioning quick response times, knowledgeable support staff, and a responsive company culture. The platform itself gains credit for strong reporting and automation capabilities that reduce manual work, flexible course building across multiple formats, and useful features like learning plans and course templates. Users appreciate the speed of the system and the quality of design implementation.
The main friction points emerge during onboarding. Multiple reviewers note a steep learning curve, particularly around the permission and group management system, which takes significant time to understand. One user found the course builder non-responsive and cumbersome for content migration. A few technical issues surfaced, including at least one unresolved bug persisting for months. One reviewer explicitly cautioned that the platform's extensive feature set makes it overkill for small businesses or training teams—better suited to larger organizations managing hundreds of employees.
Early implementation support appears inconsistent; one user wished for more guidance on setup and structure during the onboarding phase. Once past the initial learning period, however, satisfaction levels are notably high, and users consistently become advocates for the system.
★★★★★
Saturday, August 6, 2016
“I'm grateful the SmarterU support team responds so quickly, it's…”
I'm grateful the SmarterU support team responds so quickly, it's reassuring to know I have backup!
★★★★★
Friday, June 3, 2016
“It's been amazing. This process has been so easy, and…”
It's been amazing. This process has been so easy, and we're so excited that we're looking for more money in our budget to get more course work done. SmarterU has been a great system for us, but most especially the customer service.
★★★★★
Thursday, June 2, 2016
“SmarterU Is The Best System I Have Used The speed…”
SmarterU Is The Best System I Have Used The speed and ease of assigning classes, and the grading capability, makes me a happy camper! SmarterU is the best system I have used. Good pace of development. Cost-effective solution. Responsive support.
★★★★★
Thursday, June 2, 2016
“Heather and Chris on SmarterU's Client Success Team are FABULOUS…”
Heather and Chris on SmarterU's Client Success Team are FABULOUS at customer service, getting back to clients quickly and efficiently, and helping out whenever needed.
★★★★★
Thursday, June 2, 2016
★★★★★
Thursday, June 2, 2016
“Great user-friendly program, and the support staff are friendly and…”
Great user-friendly program, and the support staff are friendly and helpful.
★★★★★
Thursday, June 2, 2016
“We Love SmarterU Solid platform, good customer service, strong relationship…”
We Love SmarterU Solid platform, good customer service, strong relationship and constant improvement philosophy. We love SmarterU, and we are now also BinaryCanary clients as well.
★★★★★
Thursday, June 2, 2016
“Class-Act Software Company Every time there is a SmarterU release,…”
Class-Act Software Company Every time there is a SmarterU release, it feels like Christmas. They're a class act software company.
★★★★★
Thursday, June 2, 2016
“I am a new client, having recently signed a contract…”
I am a new client, having recently signed a contract for the SmarterU LMS platform. Josh Flower has been my contact throughout our discovery process, as we shuffled through the landscape of LMS vendors. I found Josh Flower to be, hands down, the most attentive, genuine, personable representative I have come across in a very long time. The criteria for evaluating and choosing the right system for my organization were rigorous, and Josh was with me every step of the way; always providing timely answers and working with others at Neovation to dig into technical and functional details for me. He provided expert guidance and creative ideas, without overpromising. Josh is a true champion for Neovation and for SmarterU and was an integral part of my decision to choose SmarterU as our solution. He makes topnotch efforts to deliver high quality service to his clients.
★★★★★
Sunday, January 18, 2015
“Awesome LMS After looking for a LMS system for 18…”
Awesome LMS After looking for a LMS system for 18 months we chose SmarterU. We have had an excellent experience from the start. Josh and his team have been very quick to respond to any need we have had in rolling out our online Food Safety course. The frequent updates and program enhancements have all been excellent. With a full list of great features and their commitment to excellence in everything they do SmarterU is a SMART choice.
