What is SmartAction?
SmartAction is the leading provider of AI-powered virtual agents for contact centers. Our cloud-based virtual agents leverage natural language processing (NLP) to automate calls, chats, and texts that live agents handle today. Founded as an Artificial Intelligence (AI) research project in 2002, SmartAction is now the leading provider of conversational AI solutions for CX-obsessed contact centers looking to outsource all of their self-service automation needs.
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