SimplicityCollect
★★★★★ 4.7 · 99 Reviews
What is SimplicityCollect?
SimplicityCollect is the first-to-market cloud-based Software as a Service (SaaS) platform for debt collection software. Founded in 2008, SimplicityCollect has been meeting the needs of 1st party, 3rd party, and debt buyers in simple, affordable, and easy-to-use ways. We specialize in simply helping you manage the debt collections process. We provide the most affordable, flexible, secure, and intelligent debt collection software solution in the market.
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SimplicityCollect Reviews (99)
- ★★★★★77
- ★★★★★15
- ★★★★★4
- ★★★★★2
- ★★★★★1
Review Summary
Generated using AI from real user reviews
SimplicityCollect earns strong approval from most users, who consistently praise its ease of use, customer support, and value for the price. The software is widely described as intuitive for collections agencies and law firms, with customizable reports, account tracking, and multi-device access frequently highlighted as strengths. Users appreciate that the company actively listens to feature requests and rolls out regular updates.
However, a meaningful minority report friction points. Some users struggle with data syncing across the platform (debtor and client sides updating separately), and a few found the learning curve steep despite the name—particularly for HOA management or when transitioning from other systems. One user cited high costs for uploading help and difficulty reaching support; another complained about billing disputes and unresponsive customer service on larger requests. Report generation capabilities and integration with accounting software like QuickBooks draw occasional criticism.
The most damaging reviews (1 of 5 stars and 2 of 5 stars) cite file-upload problems, expensive support fees, poor responsiveness, and pricing discrepancies. A handful of 4-star reviews note that basic features sometimes require paid custom development, and that customization options—while available—aren't always intuitive to set up independently.
Overall, SimplicityCollect works well for small to mid-sized collection operations seeking affordability and straightforward usability, backed by responsive support. Budget-conscious teams should verify that the base feature set covers their specific needs before assuming custom solutions won't add cost.
★★★★★
Friday, February 8, 2013
“Using Simplicity collection software is like having several programs in…”
Using Simplicity collection software is like having several programs in one. I can perform my general collection tasks in a focused manner, easily follow up on my collector’s performance from virtually anywhere I have an internet connection. I can also process all of the complex financials associated with each individual case file. The features of this software allow me to do my job effectively, and the benefits of this software to the success of my business can’t be measured.
★★★★★
Friday, February 8, 2013
Mischka & Associates“I’m done dealing with my current collection program. I don’t…”
I’m done dealing with my current collection program. I don’t have time to waste waiting on their support anymore. You guys are doing an epic job of building a quality collection program and maintaining it. It’s one less thing I have to worry about.
★★★★★
Friday, February 8, 2013
RPA & Associates“I own a collection agency and after having trouble importing…”
I own a collection agency and after having trouble importing my new business, I contacted Simplicity tech support and they immediately assisted me in fixing my internal problems. The support rep was working on my account until after 10 p.m. and that’s just amazing to me. I don’t know of any business that will work those type of hours just to accommodate their clients. I have found that Simplicity is the most cost effective and advanced debt collection software available for collections. I was referred to them by a friend that also owns a collection agency and I would definitely refer them to any business considering this software. They are always working to make their software better, but from what I have experienced, I don’t see much of a need for that! Already this software is heads and tails above the others.
★★★★★
Friday, February 8, 2013
“With Simplicity Debt Collection Software, there are literally no hassles.…”
With Simplicity Debt Collection Software, there are literally no hassles. From purchase to production, it was so easy to use. Required very little time to learn and set up, and it has everything I need right down to the per diem interest calculations. The fact that it integrates with QuickBooks and provides everything I need in one neat, easy, compact location is a dream come true. From the documents, dates, places, people. I mean everything! This software has already saved me big money!
★★★★★
Wednesday, February 6, 2013
Diversified Resources“From purchase to support, the process was simple and there…”
From purchase to support, the process was simple and there was always someone available to help me in case I ran into any issues. Pricing is simple and affordable, yet has all the features I need to be able to collect on my accounts. Keep up the good work guys!
★★★★★
Friday, February 1, 2013
SeikoSoft LLC“This software is so simple! Simple pricing, simple interface and…”
This software is so simple! Simple pricing, simple interface and simple support! By far the best deal for collection software in the market.
★★★★★
Thursday, January 12, 2012
“Buy it its a simple decision excuse the pun. The…”
Buy it its a simple decision excuse the pun. The product is as the name implies, simple. We have had several agencies in our lives and not one time have we found a simple and economical program out there that didn't take weeks sometimes months to set up. and then there are the things that go wrong. I personally have not experienced this with this program at all. Fully recommend this program to any one
★★★★★
Wednesday, August 17, 2011
“Your program is amazing and I would recommend it to…”
Your program is amazing and I would recommend it to any collection attorney! Thank you. Great legal tracking, rich in traditional collection tools, online interface is easy to use.
★★★★★
Monday, March 15, 2010
“Would definitely recommend this product to anyone. Simplicity Software is…”
Would definitely recommend this product to anyone. Simplicity Software is the perfect marriage between my legal tracking software, document generation software, financial tracking software, and my collection application. After the purchase, the company had me up and running within an hour. The support was excellent and the staff was friendly and knowledgeable. I would recommend Simplicity to anyone running a collection/litigation firm or a judgment recovery firm. These guys have thought of it all...