What is ReadySpace?
ReadySpace focuses on providing Cloud Services to business with applications that require Performance, Compliance and Connectivity in Asia. readyspace.com
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ReadySpace Reviews (77)
- ★★★★★58
- ★★★★★7
- ★★★★★2
- ★★★★★0
- ★★★★★10
Review Summary
Generated using AI from real user reviews
ReadySpace receives sharply divided customer feedback, with most users praising the service but a vocal minority reporting serious problems. The 50 recent reviews skew strongly positive, though the dissenting reviews describe severe failures.
Satisfied customers consistently highlight responsive support staff and stable service, often naming individual team members like David, Yuki, and Kian for going above expectations. Long-term clients emphasize reliability and professional troubleshooting. Several note that the company handles communication proactively and offers helpful advice beyond basic support. Users also appreciate cost-effectiveness and the ability to self-manage resources through the control panel.
The negative reviews, however, describe critical failures: multi-week outages with no resolution, data deletion without notice due to billing issues, slow technical support that leaves problems unsolved, and poor handling of system migrations. Complainants report unresponsive helpdesks, unhelpful staff, and ineffective backups despite paid extra services. A few cite issues with account suspension over minor outstanding balances and unprofessional communication around maintenance.
The divide appears partly geographic and team-dependent. Hong Kong and Singapore users often praise specific staff members, while others report regional offices being unreachable. The inconsistency—ranging from "asset for ReadySpace" to "worst company I've ever come across"—suggests the quality of experience depends heavily on which support person handles your case and whether your issue receives proper escalation.
★★★★★
Wednesday, January 27, 2016
“The folks at readyspace care about their customers and their…”
The folks at readyspace care about their customers and their security. I've always had a good experience dealing with the readyspace team. They have been punctual, responsive and very easy to work with. Definitely a good choice for a service provider.
★★★★★
Tuesday, January 26, 2016
“We are Readyspace user since 2013 and we are still…”
We are Readyspace user since 2013 and we are still using it. We use a 4core CPU machine with 16gb ram, 600gb hdd. Resources can be adjusted at control panel so administrator can adjust it by himself. Everything looks fine and we didn't have any problem.
★★★★★
Tuesday, January 26, 2016
“I feel comfortable to access the information via ReadySpace's Cloud…”
I feel comfortable to access the information via ReadySpace's Cloud anywhere! I was most impressed by ReadySpace's service. During the communication, the service representative is very patient and able to troubleshoot with me in a systematic manner.
★★★★★
Tuesday, January 26, 2016
★★★★★
Tuesday, January 26, 2016
★★★★★
Tuesday, January 26, 2016
“ReadySpace is a whole suite of services that are useful…”
ReadySpace is a whole suite of services that are useful for SMEs. The sales are very knowledgeable and helpful when we have queries for their cloud servers. That goes the same for technical guy Poh. Thumbs up !!
★★★★★
Monday, January 25, 2016
“Very great service! Highly recommended. Thanks Kin! We hope best…”
Very great service! Highly recommended. Thanks Kin! We hope best for ReadySpace team.
★★★★★
Monday, January 25, 2016
“Readyspace response quick and give professional advise while my co…”
Readyspace response quick and give professional advise while my co encounter a email service down from another service provider
★★★★★
Friday, January 22, 2016
“I was traveling and did not get to renew my…”
I was traveling and did not get to renew my domain for Psaltcare in time. Was very impressed that my inquiry was followed very efficiently and even though we had to mail a cheque, the services were restored before they received the cheque, they only had me give them the cheque number. This trust in my word was heart warming and their desire to ensure services are not jeopardized for Psaltcare was refreshing as often we are told that without payment, no action can be taken. Thank you ReadySpace for this approach and service standard.
★★★★★
Wednesday, January 20, 2016
“Their support team not just solve our problems but also…”
Their support team not just solve our problems but also suggest professional advices. One of the best partners we have worked before.
