What is Rastrac?
Rastrac is a leading provider of GPS tracking devices and remote asset tracking systems. Our solutions empower companies of all sizes to conduct more effective fleet management. Since 1993, our goal has been to help organizations all over the world experience more efficient fleet operations and reduce their operating expenses. Our GPS fleet tracking and remote asset management solutions can help you reduce unnecessary costs on everything from excess fuel usage to costly vehicle breakdowns, and more. Rastrac first began as Manning NavComp-which was founded in 1993 in Dallas, Texas. Our company facilities are now located in Austin, Texas and are equipped with the latest software, computing, and communications equipment. The Senior Engineering Staff at Manning NavComp has over 100 years of combined experience in software development and systems engineering and is made up of degreed professionals in fields such as electrical and computer engineering, computer science, and mathematics. This technical background was paired with an unparalleled approach to customer service-we have always been willing to respond quickly to customer requirements and delivery schedules and create fleet management solutions tailored to your exact needs. We believe that in today's competitive, fast-moving business world, mobile fleets deperately need automated tools that are not only powerful, but are also easy-to-use and seamlessly integrate throughout your dat-to-day operations. we build Rastrac from the very beginning to be both powerful are pure in design to meet those needs - and we still live by that same philosophy. Today, our Rastrac Automatic Location software has thousands of users worldwide and can help fleets in nearly any industry develop a competitive advantage. It's been tracking over $1.5 billion in assets around the world, in everything from public safety fleets to heavy equipment rentals, construction fleets, municipalities, and more. Our platform and various fleet management solutions are some of the most versatile and flexible on the market. It's often what you see is what you get with other fleet management companies, but we do things differently. Our fleet tracking tools are customizable, so they can be tailored to fit into your daily fleet operations and meet your specific business goals. Our in-house development team can build up nearly anything a customer needs - simply tell us what your dream fleet tracking software looks like and we'll do our best to make it a reality for you. We don't just want to sell fleet tracking products - we wanted to be an end-to-end partner throughout all of your fleet management initiatives. Our experienced, knowledgeable, and passionate team truly cares about your business and dives deep to uncover what your needs and goals really are so we can find the fleet management solution that aligns. Then, we'll help with implementation, teach you how to get the most out of your fleet tracking tools throughout the day-to-day, and always be around to troubleshoot or help you solve a problem. There are tons of fleet management companies out there - but Rastrac is truly different than the rest. Rastrac has extensive experience helping both companies and municipalities fulfill their fleet tracking needs through flexible options for GPS tracking needs through flexible options for GPS tracking devices and software, personalized support, and a dedicated team of leaders paving the way.
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Rastrac Reviews (27)
- ★★★★★24
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Rastrac receives overwhelmingly positive feedback, with 24 of 27 reviews awarding five stars and the remaining three giving four stars. Users consistently praise real-time fleet tracking, which dispatchers use to locate nearest units and optimise response times. The software's ease of use comes up repeatedly, with reviewers describing it as intuitive and suitable even for less tech-savvy employees. Beyond tracking, users highlight practical benefits: geofencing, mechanical diagnostics that catch equipment problems early, operator error detection that reduced one company's service calls by 75%, and resolution of time-dispute issues with employees.
Customer support emerges as a distinct strength. Multiple reviewers name specific representatives and commend the team for responsiveness, patience, and willingness to solve problems collaboratively. Installation and onboarding are described as smooth and timely.
The product's flexibility—supporting multiple hardware options and both desktop and web-based access—appeals to users who want to avoid proprietary lock-in. One user notes the platform provides wide range of solutions for in-vehicle, mobile, and fixed asset monitoring.
Only minor criticism appears: one reviewer mentions concerns about slow operation in certain scenarios, and another briefly notes pending improvements needed. These issues are isolated and do not recur across the review set.
★★★★★
Thursday, September 17, 2015
“We love this service! We had been having issues with…”
We love this service! We had been having issues with employee disputes on times and this has essentially gotten rid of that issue. By knowing where the fleet is at all times we are able to pinpoint the discrepancies with employee time issues and either confirm whether accurate or not. It has saved us a lot of money and time spent arguing with employees. I recommend this service to everyone we meet.
★★★★★
Thursday, September 17, 2015
“I have been using RASTRAC for several years and have…”
I have been using RASTRAC for several years and have found the software to be extremely user friendly. My experience with RASTRAC has been totally positive. There is nothing negative about RASTRAC. The software is user friendly and RASTRAC has made changes on a regular basis to keep up with the ever changing technology environment. RASTRAC has a representative named Michael Wells and he is the best representative of any company I have ever seen. RASTRAC is a superb company. I would recommend RASTRAC to everyone.
★★★★★
Thursday, September 17, 2015
“AWESOME!!! CAN'T COMPLAIN. VERY EASY TO DEAL WITH.”
AWESOME!!! CAN'T COMPLAIN. VERY EASY TO DEAL WITH.
★★★★★
Tuesday, September 9, 2014
“Tracking our equipment was a first for us. Gus helped…”
Tracking our equipment was a first for us. Gus helped us figure out the solution to our tracking needs and got us the equipment quickly. When our tracking unit went out, they promptly analyzed the unit, replaced a defective part at no charge and got it right back to us. Everyone I've talked to at Rastrac has been very friendly and helpful.
★★★★★
Tuesday, September 9, 2014
“The RASTRAC system is the easiest system that I used,…”
The RASTRAC system is the easiest system that I used, have had no problems with any of or units to date, the website is very easy to navigate.
★★★★★
Wednesday, September 3, 2014
“So easy even a grandmother can use it!!! This system…”
So easy even a grandmother can use it!!! This system has been a GOD send to me and our company!! The staff is extremely pleasant and take their time with helping you . From Sales to Tech support have been wonderful! Even for this not so computer savvy employee !!
★★★★★
Thursday, August 14, 2014
“Outstanding fleet management and asset tracking software. There are two…”
Outstanding fleet management and asset tracking software. There are two models, a thick desktop based application and a web based solution, which gives us a great deal of flexibility in terms of use. With a hardware agnostic approach Rastrac gives a wide range of solutions for in vehicle monitoring, as well as mobile resource management from a smart phone or hand held, and also remote monitoring and tracking for fixed as well as mobile assets. Rastrac does not lock us into a proprietary one solution fits all management software, but provides options and most importantly flexibility in our asset management software that evolves rapidly as the M2M landscape changes daily.
