What is PlaybookUX?
PlaybookUX is a remote user research testing tool. We help you get video based feedback from your target demographic on your product usability, designs, websites, ideas and more. Get in touch with your target users via one-on-one conversations and setting tasks for testers (known as unmoderated studies). Our software does everything from recruiting the right participants, to incentivizing them, transcribing the sessions and analyzing the videos to extract actionable insights. When it comes to recruiting, we allow you to specify job role, industry, age, household income and more. You don’t need to pay a hefty subscription price to get access to advanced demographic targeting and screeners.
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PlaybookUX Reviews (5)
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
PlaybookUX delivers strong results for budget-conscious UX teams, with all five reviewers giving it top marks. Users consistently praise the flexible research options — the ability to run both moderated and unmoderated studies in one platform — and highlight easy setup and quick learning curves. The participant recruiting stands out as a major advantage, particularly for those who struggle finding qualified testers; one consultant noted the ability to screen by advanced characteristics without subscription fees.
Affordability emerges as the central theme across reviews, with users repeatedly noting the tool fits within tight research budgets and suits small to medium businesses. Customer support also receives positive mention for responsiveness. No significant criticisms appear in these reviews, though the small sample size and uniform 5-star rating suggest this feedback may not capture the full user experience or edge cases that could frustrate other customers.
★★★★★
Sunday, August 4, 2019
“I was able to get quality feedback from my target…”
I was able to get quality feedback from my target demographic and video analysis was great. I was able to conduct both moderated and unmoderated research and it all fit within my research budget.
★★★★★
Friday, August 2, 2019
“PlaybookUX saved me hours of work conducting my user research…”
PlaybookUX saved me hours of work conducting my user research sessions. They offer both moderated and unmoderated which is great because I can store all of my research in one place. Also, the software is very easy to learn and set up projects.
★★★★★
Wednesday, July 31, 2019
“I was able to get access to the right participants…”
I was able to get access to the right participants for my study. This is always a challenge for us when doing user research. It was also very affordable and easy to get started. Customer service is very quick to respond and helpful
★★★★★
Wednesday, July 31, 2019
“As a UX consultant, its hard to find affordable tools…”
As a UX consultant, its hard to find affordable tools with good testers and analytics. I recommend this to consultants and small businesses
★★★★★
Wednesday, July 31, 2019
“Great no subscription user testing product for small and medium…”
Great no subscription user testing product for small and medium size businesses. I like that I can conduct moderated and unmoderated in one location. My favorite aspect is the recruiting. I can recruit advanced characteristics and screen - without the subscription fee.
