What is PlanetHoster?
PlanetHoster provides web hosting, domain name registration, SSL Certificates and various other web solutions. We have our own redundant IP network to ensure all hosted sites and servers remain available at all times. We serve more than 60,000 customers using our hybrid cloud infrastructure, which is distributed over our facilities in Montreal, Canada and Paris, France. We proudly serve more than 100,000 websites in North America and Europe using state-of-the-art technology including Anti-DDOS protection and Anycast DNS for redundancy. PlanetHoster wholly owns its infrastructure worldwide. Our certification with ICANN adds to our growing list of certifications, including those of CIRA, AFNIC, Dnsbe, Dnslu, Eurid, ldns and Switch. We specialize in turnkey solutions, and our experienced team of web hosting professionals is committed to providing high quality service to our clients.
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PlanetHoster Reviews (391)
- ★★★★★391
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Review Summary
Generated using AI from real user reviews
PlanetHoster earns overwhelming praise across all 50 recent reviews, with every single reviewer awarding five stars. Users consistently highlight responsive 24/7 support, reliable uptime, and fair pricing as the core reasons they stay. Multiple reviewers note that support staff solve problems directly rather than sending customers in circles, and several mention loyalty spanning 3–10+ years.
The most frequently cited strength is the quality of customer service—users repeatedly describe support as fast, professional, knowledgeable, and willing to go beyond the baseline. WordPress developers and small business owners specifically praise how easy the platform is to manage and how well it handles their workloads. Performance is another consistent win, with reviewers noting stable servers, good speed, and minimal downtime (one mentions 99% uptime over a decade).
Pricing draws approval too; users call plans affordable and transparent, with no hidden fees. A few reviewers mention switching from other major providers (o2switch, OVHcloud) and being pleasantly surprised by the difference. The control panel and setup process earn notes for being intuitive, and long-term customers emphasize that reliability and service quality have remained consistently strong.
No criticisms appear in this sample. While the uniformly positive feedback is striking, it reflects what these 50 recent reviewers genuinely experienced.
★★★★★
Tuesday, November 18, 2025
“Planethoster offers an incredible and affordable hosting service. I've found…”
Planethoster offers an incredible and affordable hosting service. I've found the solutions provided to be extremely dependable. The interface is extremely easy to use and everything is very intuitive. I have not had any issues at all with their service. My business definitely benefits as a result of using Planethoster.
★★★★★
Tuesday, November 11, 2025
“I've been using Planethoster for a long time, 5+ years,…”
I've been using Planethoster for a long time, 5+ years, and their hosting service and support have always been excellent. Absolutely fantastic customer service, with very reasonable prices. I recommend to all of my clients knowing their sites are in safe hands.
★★★★★
Tuesday, November 11, 2025
“I started using Planethoster last month, and setting it up…”
I started using Planethoster last month, and setting it up was quick and easy. The server works well, and support actually listens instead of just sending you a generic answer. Overall, a good experience for anyone who wants stability and clear service.
★★★★★
Friday, October 31, 2025
“I took a chance on Planethoster for a small project…”
I took a chance on Planethoster for a small project and was happy with how quickly everything worked. Provisioning and regular management were easy, so I could focus on my work instead of messing with the server.
★★★★★
Tuesday, October 28, 2025
“I've been using Planethoster for a long time, 5+ years,…”
I've been using Planethoster for a long time, 5+ years, and their service and support has always been excellent. Absolutely fantastic customer service, with very reasonable prices. These guys always go the extra mile to be helpful, and they do it again and again. Appreciate your help and services.
★★★★★
Tuesday, October 21, 2025
“What's important with companies that offer services like this is…”
What's important with companies that offer services like this is the support: great support with timely resolution is worth $$$. I've personally had nothing but great comms with this company. I have been with them for more than 3 years and the support has always been great.
★★★★★
Monday, October 13, 2025
“The support was incredibly helpful and responsive, addressing my issues…”
The support was incredibly helpful and responsive, addressing my issues quickly and professionally. Overall, a great experience that made a big difference! Very satisfied with their hosting service and customer experience.
★★★★★
Thursday, October 9, 2025
“They are a great company and their services are second…”
They are a great company and their services are second to none. I enjoy working with them. We have used this company for a good few years and I have to say they have got us out of a technical pickle time and again. Invaluable support these guys offer. I can't recommend them highly enough.
★★★★★
Thursday, October 2, 2025
“This site can handle all your needs. I was tired…”
This site can handle all your needs. I was tired of getting the run around from every host I have ever had. Adding new content was like pulling teeth. With the top notch service at Planethoster, I can make my own changes.
★★★★★
Monday, September 22, 2025
“I've been using Planethoster for a while now, and their…”
I've been using Planethoster for a while now, and their service has been steady. The server works well and doesn't go down unexpectedly, which makes me feel good. Their support team also gets back to me quickly when I need help.
