Pinpointe On-Demand
★★★★★ 4.9 · 43 Reviews
What is Pinpointe On-Demand?
Pinpointe is an email marketing vendor, headquartered in Silicon Valley CA. Pinpointe’s multi-level structured Email Marketing is designed for businesses and agencies sending high email volumes. Pinpointe is a collaborative platform where marketing teams can create, develop, send and track successful email marketing campaigns at scale. Whether you’re managing a single team or hundreds of teams, partners or agency customers, Pinpointe’s multi-level account structure aligns with your business operations. Pinpointe’s multi-team structure, collaborative features, easy to navigate user interface and concierge support make your teams more efficient, so you have more time to focus on taking your email program further. Top Verticals / Applications Served: - Publishers / e-media - Universities - Franchises - Partner Networks / Channel Partner Programs - Multi-office / multi-division companies - Salesforce Marketing Cloud Users (Non-retail/branded) - Marketing Agencies
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Pinpointe On-Demand Reviews (43)
- ★★★★★40
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Pinpointe is an overwhelmingly well-regarded email marketing platform that users consistently praise for ease of use and strong delivery performance. Across 43 reviews, only three rate it below 5 stars, and those still call it "amazing" and "great."
Users highlight flexible email creation tools—templates, drag-and-drop builders, and a WYSIWYG editor—that let non-technical users launch campaigns in minutes rather than hours. The inbox preview and testing suite (split testing, spam checker, code analyzer) earn frequent mention as standout features that improve deliverability and catch display errors across 20+ email clients. Reporting and analytics are consistently described as thorough, detailed, and easy to understand. Customer support consistently receives praise for fast response times (typically under an hour) and knowledgeable staff who escalate issues quickly.
The main criticism centers on pricing: multiple reviewers note Pinpointe doesn't serve small senders well and lacks a free tier, targeting higher-volume and enterprise customers instead. A few users mention the platform can feel overly technical for beginners, particularly around list and segment management, and some note documentation and video tutorials lag behind feature releases. One reviewer reported slow support response on a separate occasion. Minor friction points include template limitations, WYSIWYG editor quirks, and a few specific feature requests (like daily send rate controls or approval notifications).
★★★★★
Wednesday, September 12, 2012
“Pinpointe's+marketing+software+is+second+to+none.++The+amount+of+time+and+money+this+saves+my+business+is+outstanding+-+highly+recommended!”
Pinpointe's+marketing+software+is+second+to+none.++The+amount+of+time+and+money+this+saves+my+business+is+outstanding+-+highly+recommended!
★★★★★
Tuesday, August 21, 2012
A1+Number+Crunchers“Pinpointe's+newly+added+inbox+previewer+has+really+saved+me+a+lot+of+time+and+frustration.+We+can+now+get+a+live+and+accurate+preview+of+our+marketing+campaigns+in+20+email+clients,+including+mobile+clients. ++ Since+email+clients+have+a+plethora+of+quirky+nuances,+Pinpointe's+code+analyzer+tells+us+which+code+might+cause+display+issues+and+gives+recommendations+on+how+to+modify+the+code+to+maximize+compatibility. Pinpointe's+spam+checker+also+helps+us+keep+our+spam+score+low+to+help+improve+deliverability.”
Pinpointe's+newly+added+inbox+previewer+has+really+saved+me+a+lot+of+time+and+frustration.+We+can+now+get+a+live+and+accurate+preview+of+our+marketing+campaigns+in+20+email+clients,+including+mobile+clients. ++ Since+email+clients+have+a+plethora+of+quirky+nuances,+Pinpointe's+code+analyzer+tells+us+which+code+might+cause+display+issues+and+gives+recommendations+on+how+to+modify+the+code+to+maximize+compatibility.
Pinpointe's+spam+checker+also+helps+us+keep+our+spam+score+low+to+help+improve+deliverability.
★★★★★
Thursday, October 18, 2007
“Personally, my favorite feature is being able receive a granular…”
Personally, my favorite feature is being able receive a granular report of email campaign statistics. To find out how many bounces, unsubscribes, opens, and clicks is very useful information to use when it comes to moving forward with the leads/prospects. This info can be extracted into an excel file which helps sharing this information a breeze.
