Performive
★★★★★ 4.9 · 22 Reviews
What is Performive?
Mid-sized companies across the globe are faced with changing internal and customer expectations while constrained with limited IT staff and fixed budgets. At Performive, we specialize in providing growing SMBs and mid-sized companies enterprise grade solutions scaled and priced right. In over 20 global locations Performive delivers secure, hyperconverged solutions with world class support and on-demand engineering assistance.
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Performive Reviews (22)
- ★★★★★20
- ★★★★★1
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Performive earns strong praise for responsive support and long-term reliability, with the vast majority of users reporting fast, professional service and reasonable pricing. Most reviewers are long-standing customers spanning decades, often across multiple company name changes, citing consistent uptime and knowledgeable staff who seem genuinely invested in solving problems.
Two critical reviews temper this picture. One user reported a communication gap during onboarding—it took several days to establish clear contact despite eventual resolution. More serious is a complaint about poor weekend support during a server migration that the company itself recommended, resulting in lost business; the reviewer felt ignored when escalating concerns to leadership and never received substantive responses to complaints.
The overwhelmingly positive feedback suggests Performive delivers solid service for most customers, particularly those with established accounts. However, the two dissenting voices highlight potential weaknesses in crisis support and complaint handling, especially during high-stakes transitions or outside business hours. Buyers relocating infrastructure or needing guaranteed weekend coverage should ask explicitly about those scenarios before committing.
★★★★★
Thursday, April 15, 2021
★★★★★
Monday, April 5, 2021
“Excellent service and responsive assistance when needed.”
Excellent service and responsive assistance when needed.
★★★★★
Monday, April 5, 2021
“No matter what needs to be done, your staff has…”
No matter what needs to be done, your staff has been very prompt and professional.
★★★★★
Monday, April 5, 2021
“The best company I have used by far. The fastest…”
The best company I have used by far. The fastest response times, extremely intelligent people and they seem to truly care.
★★★★★
Monday, April 5, 2021
★★★★★
Wednesday, March 31, 2021
“Thanks for all your help with tietzfamilyfarms.com. I appreciate your…”
Thanks for all your help with tietzfamilyfarms.com. I appreciate your patience and continued attention. I gave only three stars because I feel it took several days before we became cohesive in our communication. Does Performive utilize oversees contractors? I do not mind! However, it's important to know they can communicate effectively with the client. I did not feel this was happening in the first two days of our ticket. Thank you to Douglas Pannell in connecting me with further project managers. In the end, I needed to get Tammy's site up and running before April 1. I accomplished this. Thank you.
★★★★★
Wednesday, March 31, 2021
“Over a decade of top tier service. PERFORMIVE literally keeps…”
Over a decade of top tier service. PERFORMIVE literally keeps us in business.
★★★★★
Tuesday, March 30, 2021
“I have been using Performive for many years now to…”
I have been using Performive for many years now to host my various websites and HAVE NEVER been more pleased with a hosting company. The rates are fair. The tech support is prompt and most-often immediate! I would highly recommend this company and ESPECIALLY in the I.T. world which has its fair share of questionable or even nefarious folks.
★★★★★
Tuesday, March 30, 2021
★★★★★
Monday, March 29, 2021
“I am being kind giving 4 stars, as on a…”
I am being kind giving 4 stars, as on a normal basis the service is usually good. However, I have never received any correct written response to my customer complaint letter sent to Davon Daniels who is the head of the noc at Performive, and nothing from Jason Brozena head of business development. We recently moved servers in February and had a terrible experience with getting any kind of technical support over the weekend of our move to our new server, thus resulting in quite a lot of lost business on a lot of our sites. I did receive a standard response from Davon Daniels, simply informing me that they would conduct there own internal review and he has never got back to me. It shows complete lack of integrity to not answer serious customer complaints regarding poor management of technical and business development support. We receive virtually ZERO help the weekend we moved servers with Performive and the move was done at their recommendation, and we were basically left in the cold, with the worst slow to zero support, at one of the most crucial times when moving servers with your hosting company. They are either getting too big and poorly managed, or simply don't care! I'm not sure which. That being said; Performative have some very good technical staff who are helpful and on normal queries Performative service is good (during the week), however, they also have some serious lack of technical support on weekends, which is worse than poor. Don't bother calling Phone support on weekends, they are useless, unhelpful and hang up on you. Davon Daniels (head of technical support) has some serious management issues that he is neglecting to rectify or manage correctly with their technical support. We were with "NationalNet" for many many years until they merged and became "Performive" and I am hoping that Performive get their act together, as they are not as good as NationalNet was. I am giving 4 stars, because we like and appreciate some of the hard working staff who moved from NationalNet to Performive, otherwise the score would have been less. We are still trying to decide if we will stay with Performive, the service has gotten better since our move but the jury is out if we would recommend them. They need to UP their game!
