Orderbot Software
★★★★★ 3.6 · 13 Reviews
What is Orderbot Software?
No description yet for Orderbot Software.
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Orderbot Software Reviews (13)
- ★★★★★7
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★4
Review Summary
Generated using AI from real user reviews
Orderbot divides users sharply into enthusiasts and detractors, with little middle ground. The software earns strong praise from satisfied customers but faces serious complaints about implementation and support consistency.
Users who report success highlight the platform's user-friendly interface, inventory and order management capabilities, and ability to handle complex operations across multiple channels, currencies, and geographies. Several mention strong customer service and willingness to go beyond contractual obligations. Integration with Shopify, Amazon, 3PLs, and shipping carriers is frequently cited as a major strength. Existing customers report staying for years and expanding their use of the platform.
Conversely, dissatisfied users describe a pattern of broken promises during sales, slow or missed implementation deadlines, and unpredictable development timelines. Multiple reviewers claim they were sold on features that were never actually implemented, charged monthly fees while the system remained non-functional, and left without clear paths to self-service setup. Several report unresponsive support, missed calls, and inadequate training. One user spent nine months with minimal progress after a 60-day implementation promise.
The gap between these experiences suggests Orderbot may perform well for established customers or simpler use cases, but struggles with onboarding complexity and managing client expectations during implementation.
★★★★★
Tuesday, April 4, 2017
“We have worked with Orderbot for the past 4 years…”
We have worked with Orderbot for the past 4 years and have appreciated their amazing customer service. Their software is very helpful for our small business, helping us manage orders and inventory as our business grows.
★★★★★
Tuesday, April 4, 2017
“Overall easy to use and user friendly, help us track…”
Overall easy to use and user friendly, help us track all orders in process and control the inventory of finished goods.
★★★★★
Friday, March 31, 2017
“Pros: User friendliness Overall: Great product, has simplify our order…”
Pros: User friendliness Overall: Great product, has simplify our order processing flow. Also has help us integrating our inventory control systems.
★★★★★
Friday, March 31, 2017
“Comments: We have worked with Orderbot for the past 4…”
Comments: We have worked with Orderbot for the past 4 years and have appreciated their amazing customer service. Their software is very helpful for our small business, helping us manage orders and inventory as our business grows.
★★★★★
Thursday, March 30, 2017
“Comments: Orderbot is an incredibly powerful platform that enables us…”
Comments: Orderbot is an incredibly powerful platform that enables us manage our global business simply & efficiently. We operate multiple distribution centres on three continents, in multiple currencies & multiple tax regimes. We need to keep a tight control of our purchasing, inventory, sales and tiered pricing structure. Orderbot does all of this in an elegant way, offering us an amazing level of flexibility while storing our customer, product and inventory databases in a single fully-integrated, cloud-based order management system that also offers e-commerce platforms for consumer and wholesale online sales. On the cons side, Orderbot is in growth mode and while day-to-day customer service is speedy, dev work is unpredictable or slow. Nonetheless highly recommended.
★★★★★
Thursday, March 30, 2017
“Pros: works perfectly on all platforms and is easy to…”
Pros: works perfectly on all platforms and is easy to use Cons: wish i had one Overall: we have been running with orderbot for about five years now. originally we used it to streamline shipping with various fedex/dhl/usps integrations. this saved a ton of time and manpower for us. since that earlier time we have really seen the features grow with in orderbot. order pick slips, bulk pulls, various order guides for multiple countries, and the ability to scan all of our orders at trade shows. most recently we are loving the integration with shopify. with in a day we had four order guides set up for 2 continents . both retail and wholesale and it worked seamlessly. we can't wait to see what we can integrate next. top shelf software and an awesome team over at orderbot!!!!!!!!!!!!! Recommendations to other buyers: we had worked worked with two other companies before we made the move to orderbot. best move we ever did
★★★★★
Monday, March 20, 2017
“We needed a quick solution to bring orders in from…”
We needed a quick solution to bring orders in from our 5 Shopify sites, and sync inventory across them all. We also operate 2 Amazon stores. We do some our own shipping, and work with a 3PL, which Orderbot integrated with to make the process automated and seem less. Orderbot exceeded expectations.
★★★★★
Thursday, August 11, 2016
“The worst company I have ever work. When called to…”
The worst company I have ever work. When called to go over the software features i was offered things that were never able to implement. Money was never returned, and my monthly fee were coming in from day one. Please be careful do not buy this product
★★★★★
Monday, July 11, 2016
“I've been in business for 40 years and there is…”
I've been in business for 40 years and there is only 1 company that I've ever dealt with that is worse than Orderbot. They don't return phone calls, employees were terminated or left and we were never notified. The trainer didn't know the product. Stay Away, you've been warned. I left 1 start only because I couldn't leave zero.
★★★★★
Wednesday, July 29, 2015
“When we first found Orderbot, it seemed to good to…”
When we first found Orderbot, it seemed to good to be true. They took me through countless demos, and took a ton of time to answer all my questions and learn about our business. We relatively small business when compared to some other their other clients. From day one they treated us with a ton of respect, and were super helpful, providing advise way beyond anything we could have every imagined. While it took us longer than we initially anticipated to implement (by about two weeks). They never came back to us and charged more for the extra time, and even helped us correct some of our mistakes. We are very impressed with the team, and software has exceed out expectations. My favourite feature is Orderguides!
