What is Okta?
Okta is the identity company that stands for trust. We are the leading independent provider of identity for the enterprise. Our vision? To enable any organization to use any technology. And promise to always protect the identities of our customers’ workforce and customers. Quick facts Since 2009, we’ve made some of the most innovative companies successful by enabling them to securely use the best technologies for their business.
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Okta Reviews (21)
- ★★★★★17
- ★★★★★3
- ★★★★★0
- ★★★★★1
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Okta receives overwhelmingly positive feedback, particularly for its admin configuration depth and single sign-on simplicity. Most users praise the granular permissions model, adaptive multi-factor authentication capabilities, and pre-built app integrations that reduce setup from weeks to minutes. The platform's ability to handle growth—whether a small team scaling fast or an agency managing multiple client environments—comes through consistently. Documentation is generally described as thorough, and the dashboard layout feels intuitive to most users.
Criticisms emerge mainly around two areas: the admin console navigation can be buried and unintuitive for solo operators or smaller teams, particularly when hunting for specific toggles or configuring granular policies. Support responsiveness varies; several users note it can be slow during urgent issues, though response quality is solid when it comes. Pricing is flagged as steep for nonprofits and smaller orgs, despite nonprofit discount tiers.
The policy engine and Okta Expression Language have a real learning curve, but reviewers who invest the time consistently describe the feature set as genuinely impressive for access control. Minor UI shifts between releases occasionally force configuration rethinking, and onboarding a new client tenant can require rebuilding familiarity. However, these friction points rarely outweigh the core value users get from reliable identity management, especially organizations moving to cloud-based app stacks.
★★★★★
Saturday, November 15, 2025
“Permissions setup sold me within the first month. Managing Okta…”
Permissions setup sold me within the first month. Managing Okta on behalf of multiple clients, I expected the admin console to feel like a mess of overlapping policies. Instead, every tenant stays clean and compartmentalized. Assigning app access, scoping admin roles per client, pushing group rules automatically, it all clicks in a way I did not expect from an identity platform this capable.
Two months in and I have not had a configuration headache worth complaining about. Their documentation is thorough, onboarding new clients takes a fraction of what I budgeted, and the customer support team has been sharp when I do reach out.
★★★★★
Friday, October 24, 2014
“We're an entirely cloud-based company with many different services. Okta…”
We're an entirely cloud-based company with many different services. Okta lets our users forget about that fact and just use our services as they see fit.
★★★★★
Monday, October 20, 2014
“I have used Okta for several years and feel that…”
I have used Okta for several years and feel that more companies need to look into using a SaaS provider as part of there overall strategy of their Identity Access Management system. While companies can use options like ADFS the amount of hours that will be spent to do a SAML integration is high. With Okta's prebuilt integration installs often take minutes not hours or days.
★★★★★
Monday, October 6, 2014
“We were in desperate need of a Single Sign On…”
We were in desperate need of a Single Sign On solution, We went down the typical path of building it in house but it became cumbersome. We had researched Okta before and we finally had some resources to make it happen. We quickly had our primary apps in Okta, and all new apps, especially SaaS apps get added with their launch. I have a line of people at my door wanting their apps in Okta. That is a good problem to have. It has been well received across the board in our organization. Makes acquisition integration a whole lot easier as well.
★★★★★
Tuesday, September 9, 2014
First American“OKTA has been great for us.It's help our migration to…”
OKTA has been great for us.It's help our migration to the cloud greatly. OKTA's SSO solution is simple to use and very straight forward to manage.
★★★★★
Monday, August 18, 2014
ChannelAdvisor“When we moved to GoogleApps 3-4 years ago, we needed…”
When we moved to GoogleApps 3-4 years ago, we needed a single sign on tool. We discovered Okta, and it has been awesome. With integrations into all the key cloud apps we use (Salesforce, Marketo, NetSuite, Box, Concur, Webex, etc) and the integration into our in-house apps, we have been very happy. Easy tool to use and always available from anywhere.
★★★★★
Wednesday, July 16, 2014
Xactly“Okta is a life saver! It has helped alleviate the…”
Okta is a life saver! It has helped alleviate the stress many of our staff has about remembering the passwords to the numerous utilities that they use. It's easy to use, easy to configure, and a great investment!
★★★★★
Tuesday, July 15, 2014
Xactly“Okta is a strong SSO app, that allows you to…”
Okta is a strong SSO app, that allows you to manage identities as well. If you are looking to satisfy identity architecture requirements while also getting rid of passwords, there is no better app.
★★★★★
Friday, June 27, 2014
5.11 Tactical“Okta isn't just Single Sign On, it's an identity solution.…”
Okta isn't just Single Sign On, it's an identity solution. They have lots of features that provide added value including active directory integration, multi-factor authentication, and a huge library of pre-verified (integrated), applications. Their support doesn't just stop at a phone call either. They give you the knowledge and tools to conquer the cloud.
★★★★★
Tuesday, April 22, 2014
Consultant“As a consultant, I have integrated Okta in a number…”
As a consultant, I have integrated Okta in a number of organizations over the past couple of years. We have connected tens of thousands of users to hundreds of applications including the big ones like Salesforce, Zendesk, Jive, IBM Global Expense Reporting. Okta has streamlined the integration process through the use of their Application Network.; a catalog of thousands of templates already configured to work with common business and personal applications. SSO has been reduced to quick and simple process. The ease of which you can import users, configure SSO for apps, and manage permissions is phenomenal. Connecting Okta to Active Directory takes all of 15 minutes! This also allows you to let users change their AD passwords without requiring helpdesk assistance. Great Stuff!