What is NinjaOne?
NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases including endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more.
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NinjaOne Reviews (14)
- ★★★★★11
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
NinjaOne is overwhelmingly well-received, with users consistently praising its intuitive interface, easy deployment, and strong automation capabilities. The platform has earned particular credit for patching and scripting tools that require minimal configuration, integrated remote access and antivirus features, and responsive support alongside a helpful community resource in the Dojo knowledge base. Users also value fast cloud performance and lightweight agent installation.
Criticisms are minor and scattered. A few users note the learning curve for leveraging advanced features, though most see this as a worthwhile trade-off. Some mention gaps in third-party software patching (though workarounds exist), limited MacOS and mobile support, and one reviewer flagged weak API developer resources. One user suggested an official app for NAS monitoring. Another noted that TeamViewer integration, while valued for licensing savings, has "created some stumbling blocks" recently—though NinjaOne itself remains rated highly.
Across reviews, the product solves real pain points: visibility across device estates, proactive alerting that catches issues early, time savings on routine management tasks, and simpler workflows than competitors like ConnectWise Automate. The business case centres on faster deployment, lower operational overhead, and rapid onboarding of new clients—making it especially attractive for managed service providers and in-house IT teams.
★★★★★
Friday, August 27, 2021
“Overall: again great, lightweight, and working product Pros: Software is…”
Overall: again great, lightweight, and working product Pros: Software is very easy to set up, and everything is clear from start to finish, easiness of deployment allow us to push it fully with GPO, and that way all new assets get it. Company wide policies are working fine, and we use Webroot integration so we're getting AV protection in bundle. Cons: Nothing really to report here, everything (fortunately! XD) works
★★★★★
Monday, February 15, 2021
“Overall: Overall pleasant experience. Webroot and teamviewer integration makes setup…”
Overall: Overall pleasant experience. Webroot and teamviewer integration makes setup of new managed systems quick and easy. Pros: Easy to setup and configure. Easy to install and quick setup on servers and workstations Cons: Lack of built in scripting. Has custom scripting capability but a small script database.
★★★★★
Friday, August 28, 2020
“Overall: Working with Ninja, we have improve our work with…”
Overall: Working with Ninja, we have improve our work with customers significantly and the clients have noticed that we are so much proactive with them. Pros: The RMM agents are very easy to install/created, the interface is very visual and the configuration simple but strong. Cons: API integrations are not very developers right now.
★★★★★
Friday, May 22, 2020
“Overall Review: I manage an in-house IT department and we…”
Overall Review: I manage an in-house IT department and we always struggled with tracking hardware, history, and status. No matter what we found, we just couldn't get one that was accurate and easy to keep up to date. Ninja just DOES it. I don't have to think about it. I know all my machines in Ninja and the latest info on them is all right there. This makes our network more visible, trackable. My team solves issues faster, more accurately, and in a happier way than ever before.
