What is Navisite?
Founded in 1996, Navisite is a trusted digital transformation partner for growing and established global brands. Through our highly specialized teams, industry solutions, business process expertise and application services, we provide the capabilities and practical guidance customers need to modernize, build and support more agile, resilient and expanding businesses. Our strategic advisory and transformation services advance innovation with comprehensive cloud, enterprise application, data management, intelligent automation and cybersecurity solutions, empowering customers to navigate change and meet new demands at any point in their journey. To learn more, visit navisite.com.
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Navisite Reviews (1)
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
- ★★★★★0
Review Summary
Generated using AI from real user reviews
This customer had a deeply negative experience and would not recommend Navisite.
The reviewer hosted a site with Navisite for two years and reports serious frustration with the company's contract practices. The core complaint centers on an automatic renewal clause that requires cancellation 30 days before expiration, with no advance notice of when contracts end. Despite cancelling within that window, the customer says Navisite pursued them for payment on a renewed term they claim they never knowingly agreed to extend. The reviewer characterizes this as bullying tactics and views it as the final reason for leaving.
Beyond the contract issue, the reviewer mentions general dissatisfaction with hosting quality over the two-year period, though specifics are not detailed. They emphasize that better alternatives exist and strongly advise prospective customers to look elsewhere before committing to Navisite.
★★★★★
Friday, April 6, 2012
Romancebuilders.com“If I had a choice of 0 stars I would…”
If I had a choice of 0 stars I would have chosen it. My site was hosted on Navisite (Andover Mass) for the past two years. I am beyond glad to be off their servers. As a final straw, My BIG issue with this company is their deplorable business practices. (((WARNING))) BE VERY CAREFUL IF YOU SIGN A CONTRACT WITH NAVISITE!!! There is a clause in their rediculously long contract that states in effect: IF YOU DO NOT CANCEL YOUR SERVICE 30 DAYS BEFORE THE CURRENT CONTRACT EXPIRATION, IT AUTOMATICALLY RENEWS FOR ANOTHER FULL TERM!!!!!!! THERE IS NO PRIOR NOTIFICATION OF TERM ENDING! They hosted my site for more than two years. Even though my initial contract was up with them without incident and I have formally cancelled service with 30 days notice, they now threaten to come after me to satisfy the remainder of their automatically renewed contract. In my opinion, the idea that any company let alone one the size of Navisite/Time Warner, uses these types of bullying tactics as a customer retention strategy is repugnant. I WOULD ABSOLUTELY NOT RECOMMEND DOING BUSINESS WITH THIS COMPANY! There are far too many reputable choices out there today to have to make that choice.