Logicalware

Logicalware Product Details

Logicalware CX provides full visibility of every customer. The platform is built around the customer focusing on continuous engagement and relationships rather than simple results. There are many additional features and opportunities to personalise communications and develop better customer relationships.

As an omnichannel platform, Logicalware CX enables you to create and customise a platform that works for you. With these new features, build a platform that meets the needs of your business and your customers:

Customer relationships. Increased CRM functionality stores customer information on individual pages, allowing users to monitor behaviour and engagements over time. Proactive engagement emphasises customers over tickets.

Omnichannel. CX merges communication channels for visibility and context. Integrations and channels. CX includes email, social media integrations, SMS, voice, and more to streamline communication.

Campaign channels. Distribute information and contagiously engage your customer base with campaigns though email, SMS and social media.

Live chat. Included free within CX with unlimited automations and conversations.

Logicalware Free Trial Information

Contact [email protected] to arrange a free trial.

Logicalware Support & Customer Service

Call 0131 564 1100 to speak directly to our team. Email our international team at [email protected]. Connect via live chat at www.logicalware.com.