
LobbyCentral
β β β β β 4.5 Β· 6 Reviews
What is LobbyCentral?
LobbyCentral was founded in 2005 and is based in Columbus, Ohio. We have customers all over the country in many different industries. Our core customers are in Education, Healthcare, Government, Retail, and finance. LobbyCentral makes customer check-in easy with contactless mobile check-in, or traditional check-in through a kiosk, or with a receptionist. Plus, with options such as online appointment scheduling and zoom integration, LobbyCentral streamlines your lobby and reduces stress on both you and your customers. Over 90% of the features added to LobbyCentral are customer requested, and we pride ourselves on our customer-centric and responsive support team.
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LobbyCentral Reviews (6)
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Review Summary
Generated using AI from real user reviews
LobbyCentral consistently earns praise for reducing phone traffic and streamlining visitor flow in physical spaces.
Users highlight the software's simplicity and ease of use, combined with practical benefits like better customer routing and reduced call volume. The cloud-based setup appeals to cost-conscious buyers, and several reviewers credit it with enabling data-driven staffing decisions through traffic pattern analytics. The reports generated have proven useful enough to share with senior management.
Support emerges as a genuine strength. Multiple users commend the team for responsiveness, taking user feedback seriously, and addressing specific needs. One reviewer also notes strong uptime reliability. The consistent 4β5 star ratings across all reviews suggest high satisfaction, with no significant complaints or limitations mentioned by any user.
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Friday, December 4, 2020
βI would get a lot of phone calls from co-workers.β¦β
I would get a lot of phone calls from co-workers. LobbyCentral reduced telephone call traffic
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Tuesday, June 5, 2018
βSince using LobbyCentral, we?ve experienced a smooth customer flow. LobbyCentralβ¦β
Since using LobbyCentral, we?ve experienced a smooth customer flow. LobbyCentral assists us with getting the customer directed to the person that can best help them and keeping up our productivity levels.
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Wednesday, May 16, 2018
βLobbyCentral allowed us to analyze traffic patterns in our branchesβ¦β
LobbyCentral allowed us to analyze traffic patterns in our branches and staff accordingly.?The reports provided valuable data on service levels that we can share with our board.
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Monday, July 3, 2017
βLobbyCentral is easy to use and cloud based. Very costβ¦β
LobbyCentral is easy to use and cloud based. Very cost effective. Great customer support. Fast response. Very helpful. The software itself is amazing. Simple and easy to use.
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Monday, May 1, 2017
βIt is so simple to use and yet addressed everyβ¦β
It is so simple to use and yet addressed every issue we needed to solve. Every question or use case we presented was taken seriously and addressed appropriately. Communication was helpful
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Thursday, March 23, 2017
βThe features you get for your spend cannot be beat.β¦β
The features you get for your spend cannot be beat. This is by far the most robust check in system I have seen in the market. No Regrets. Support has been great. Your system up-time is unrivaled. We really have no complaints.
