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KnownHost

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What is KnownHost?

Founded in 2006, KnownHost is a privately held web hosting company based in the United States. With customers from over 150 countries we continue to be one of the most recognized hosts in the world with data-centers on the US East Coast, US West Coast, Central (Texas), and in Amsterdam, NL. By using state of the art technology and networks we're able to provide a premium hosting service at an affordable price. With unparalleled uptime, fast professional support, and high performance hosting as our core focus we're confident you'll feel at home when hosting with us. KnownHost's offerings are set apart from the competition with the excellent management infrastructure backing each product line. With immediate assistance only a few clicks away we pride ourselves on becoming a partner with our customer in their hosting endeavor. Along with the included top tier managed support many of our product lines include features normally found for a premium at other providers. For example we've built our shared hosting platform our with one thing in mind: Speed. Based on our custom cloud platform backed by LiteSpeed and LSCache it can substantially cut load times for customers website visitors.

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KnownHost Reviews (12)

5.0
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Review Summary

Generated using AI from real user reviews

KnownHost delivers exceptional support and reliability that keeps customers coming back for years. Across twelve reviews, users overwhelmingly praise the company's responsive technical support, with staff described as knowledgeable, friendly, and quick to respondβ€”often within minutes. Customers repeatedly note that the team treats beginners with patience and never makes them feel inadequate, which matters significantly to those new to hosting. Long-term retention speaks loudly; multiple reviewers have stayed 8–10+ years, citing consistent service and 99% uptime as reasons for loyalty.

The one substantive criticism comes from a high-value customer who notes that while technical support is excellent, billing support falls short and the company doesn't accept Bitcoin. This user also points out that prices run higher than competitors, though they judge the server health and technical responsiveness worth the premium. No other reviewer mentions pricing concerns or payment issues, suggesting these may matter primarily to larger accounts. Overall, the reviews are uniformly positive with minimal friction beyond those specific pain points.

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