What is iWebFusion?
iWebFusion specializes in shared website hosting, virtualization, public + private cloud hosting, and bare-metal dedicated hosting solutions. iWebFusion, a brand of H4Y Technologies LLC and formerly iWebFusion Technologies LLC of Oregon, is based in Melbourne Beach, FL but operates datacenters in Bend, OR, Charlotte, NC, Los Angeles, CA (x2), Las Vegas, NV, and Monticello, IA. We're a group of engineers, developers and sysadmins but above all, we're genuine people that want to help you. Since 2001, H4Y Technologies LLC has been a leader in all aspects of the webhosting industry.
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iWebFusion Reviews (45)
- ★★★★★42
- ★★★★★1
- ★★★★★2
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
iWebFusion earns consistent praise for responsive support and competitive pricing, though support quality varies depending on which team member handles your ticket.
The overwhelming majority of reviews highlight fast response times—often within minutes—and knowledgeable staff who solve problems without requiring customers to repeat themselves. Users frequently name individual support representatives (Jacob, Evan, Timothy, Rhea) as exceptionally helpful and patient, particularly with beginners. The company also wins points for customizable server configurations suited to reseller needs, reliability with minimal downtime, and a straightforward client portal. Many customers mention switching from larger competitors like GoDaddy, Bluehost, and Leaseweb specifically because of iWebFusion's service quality.
The main weakness is inconsistency. Two reviews describe support staff who don't read tickets carefully or address requests thoroughly—a sharp contrast to the stellar feedback elsewhere. One customer also flagged a support agent (Mark) as condescending and rude, though the broader team earned praise. A third reviewer noted that founder Jacob is the standout but is stretched thin as a one-person operation, leaving support quality in others' hands variable.
For buyers, iWebFusion appears solid for hosting needs if you get a capable team member, but the company may benefit from more consistent training or hiring across its support department.
★★★★★
Monday, July 1, 2024
“iwebfusion can custom anything which is sooo great. Dual E5-2699v4(44…”
iwebfusion can custom anything which is sooo great. Dual E5-2699v4(44 cores),512GB RAM Quad E5-4650v2 (40 cores / 80 threads),512GB AMD Ryzen 9 7950x 128GB AMD EYPC 9654 96cores 512GB We are a reseller company,so we need different specific. they really can custom anything. Support is great
★★★★★
Sunday, August 1, 2021
“Good prices, local (same state) servers, easy setup and super…”
Good prices, local (same state) servers, easy setup and super fast responses to tickets.
★★★★★
Wednesday, July 21, 2021
“PRO: I've been a customer less than a month, but…”
PRO: I've been a customer less than a month, but so far (*knock on wood*) the servers have been solid. No downtime, none of the issues I had with the previous provider. I was with ServInt for 12 years, but once they sold to Leaseweb everything went down hill from there. The price is very reasonable. I'm getting much more RAM and disk space for less than I was paying with the previous provider. Jacob, the company founder, rocks. He knows his stuff, he has a very "mellow vibe" about him that comes from when someone knows what they're doing. Honestly, it's rare in web hosting. I'm female, I've been doing hosting for 17 years, and I've had more than my fair share of male techs with an attitude wanting to challenge what I knew to be true. The few pre-sales convos I had with Jacob I didn't get any of that nonsense. CONS: Jacob is only one person. Because if you could clone him and staff all support shifts with his clones....well, no company could afford that. The support staff is a real mixed bag, and I'm trying to be generous here. They're all polite, at least there's that, but they're simply not addressing my support requests, not reading the ticket. It's a big problem with ALL hosting support techs, I know, and I also know it's a tight labor market. I submitted a ticket with a very clear question and listed steps I'd taken to troubleshoot it. I like to be proactive. Each scanned the ticket to varying degrees, but missed the MAIN question, which I not only made clear, it was the subject line of the ticket. The last tech to reply suggested that "someone with a computer with the IP of [IP]" must have access to my account. The IP in question? The server's IP. The one I rent from iWF. *sigh* iWF migrated my accounts over from the previous provider. Most of it went fine, but 2 databases didn't get transferred over. I'm torn between thinking "mistakes happen" and "How *could* that kind of mistake happen?" BOTTOM LINE: The plan I purchased is supposed to be managed. But after my experiences with their support, I have ZERO faith in most of their support staff. I won't be asking them for anything. I've been doing this for 17 years, I'm used to knowing more than tier I and II support. But they need to have at least a clue, or enough of a clue to pass my ticket up the chain. And these guys tonight...SMH At the same time, the servers seem solid, the price is right. I'll hire an outside company to cover maintenance and call it a day.
★★★★★
Tuesday, July 20, 2021
“I have had very little issues with IWFHosting, but on…”
I have had very little issues with IWFHosting, but on the occasions that I do (like once every 3-5 years) everyone has been superbly responsive and quick to fix the issue.
★★★★★
Monday, July 19, 2021
“Very quick replies and solutions. Great job guys!”
Very quick replies and solutions. Great job guys!
★★★★★
Thursday, July 15, 2021
“I was in the market for a new hosting after…”
I was in the market for a new hosting after being repeatedly frustrated by "support" that would answer once every 4 days with useless and tone-deaf advice (No I'm not exaggerating). So I Googled around and found out about IWF. It started with a hitch and I was about to leave, but their support is so outstanding they made me stay. Faster and more helpful than anything else I've ever tried (quite a few). Kudos to you IWF!
★★★★★
Friday, July 9, 2021
“Shout out to Evan for taking care of this so…”
Shout out to Evan for taking care of this so quickly!
★★★★★
Wednesday, June 23, 2021
★★★★★
Friday, June 11, 2021
“Evan was awesome. Everyone who I spoke with pre-sales and…”
Evan was awesome. Everyone who I spoke with pre-sales and post-sales have all been great. Jacob was especially knowledgeable and helpful, and convinced me to make the switch (from a server provider I've been with since 2008). I hope my experience with iWF continues to be as positive as it's started out.
★★★★★
Monday, May 24, 2021
“I am a web development newbie, and the tech support…”
I am a web development newbie, and the tech support is fan-freaking-tastic. I google my issue, poke around, but before I go insane, I connect with tech support and they help me. They're always available, very professional, and quite helpful!
