Host NIT
★★★★★ 4.1 · 34 Reviews
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Host NIT Reviews (34)
- ★★★★★26
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★7
Review Summary
Generated using AI from real user reviews
Host NIT has sharply divided reviewers, with most customers enthusiastically loyal but a meaningful minority reporting serious failures.
The strong majority praise reliable uptime, responsive support, and competitive pricing. Long-term customers—many with multiple servers—highlight fast ticket resolution, helpful staff, and smooth scaling. Several reviewers note the company improved significantly after acquiring cpanelhosting. Support is consistently mentioned as available across email, chat, and phone, with many citing rapid response even outside business hours. Many customers report staying or expanding their account size over years.
However, roughly one in nine reviews describes critical problems: account terminations without notice, extended downtime lasting days or weeks, unresolved support tickets, and refund delays requiring PayPal claims. One early reviewer cited poor initial VPS setup and missing licensed cPanel. Another reported a server down for over two weeks with evasive explanations and no compensation offered. A small number mention staff rudeness or being called dishonest.
One loyal multi-year customer recently noted a quality decline in the last couple of months, hinting the company may be struggling to maintain standards as it grows. The pattern suggests Host NIT delivers well for most but occasionally fails catastrophically for some customers, with inconsistent accountability when problems occur.
★★★★★
Thursday, April 4, 2013
“I have several shared hosting websites with them and I've…”
I have several shared hosting websites with them and I've been with them for about 5 months. I really love the price and when you need help they are there for you.
★★★★★
Thursday, April 4, 2013
iHosten LLC“I've been with Host NIT from the start and they…”
I've been with Host NIT from the start and they are always improving their service. I started out with a reseller and then moved up to a VPS plan, which I love and recommend to any resellers out there. The best thing about it is that any question I have, no matter how stupid it may be, they help me and got the problem resolved. I've recommended this company to several friends and I'm earning money for it! My hosting pretty much pays for itself. Keep up the good work guys.
★★★★★
Wednesday, April 3, 2013
Pierre, Hawkins and Socious Enterprises Inc.“I have been with HostNIT for years. They have been…”
I have been with HostNIT for years. They have been good to me and all my clients. Great uptime and outstanding support. Their service is prompt since they rotate technicians and those guys are knowledgeable too. If you ask me this is the place to be.
★★★★★
Wednesday, April 3, 2013
LittleGuyWebHost.com“In June of 2010, after an emergency with my previous…”
In June of 2010, after an emergency with my previous host, I moved my hosting business to HostNIT. Being an emergency move, I was only planning on being with them until I could review other options and put a permanent plan in place. I have remained with them since that time because their server status is consistent, their tech support is top notch, and the owner is genuinely concerned that everyone finds their experience satisfactory. I frequently contact tech support with questions and requests and have found their response times absolutely amazing. Recently, I requested a site transfer into my reseller account and while I was prepared for a few hours or more turn time, customer support had it completed just over 30 minutes. Anyone just starting to get into web hosting would benefit greatly from HostNIT's expertise and helpfulness. As well, anyone who has been in web hosting for the long term would certainly see the benefits HostNIT provides. I am 100% satisfied!