Hostakers
★★★★★ 4.4 · 24 Reviews
What is Hostakers?
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Hostakers Reviews (24)
- ★★★★★19
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★3
Review Summary
Generated using AI from real user reviews
Hostakers earns overwhelmingly positive marks for reliability, support quality, and affordability, though a small number of users report serious issues with responsiveness and server performance.
The vast majority of reviewers praise responsive customer support, citing helpful staff on live chat and tickets who guide users through setup and troubleshooting. Many highlight strong uptime and describe the platform as beginner-friendly, with easy domain management, transparent pricing, and quick initial setup. Users consistently mention competitive pricing as a draw. Several reviewers report that support staff resolved complex problems—including email configuration and WordPress installation—with patience and clear explanations.
However, three one-star reviews paint a starkly different picture. One user reported an unresponsive support team that failed to answer tickets or fix a broken FTP login. Two others complained of slow servers and poor support, with one suggesting fundamental reliability problems. These dissenting reviews lack the detailed context of positive ones, making it unclear whether they reflect isolated incidents or systemic issues.
The volume and consistency of five-star ratings suggest Hostakers performs well for most users, particularly those needing affordable shared hosting with accessible support. The negative reviews suggest prospective customers should test support responsiveness early and monitor their account closely in the first weeks, since experience appears to vary.
★★★★★
Tuesday, June 2, 2015
“I had been having frustrating issues trying to configure my…”
I had been having frustrating issues trying to configure my email with Outlook, a problem that had persisted for several days. A member of your team went through everything with me step-by-step on the chat system, clearly explaining all steps along the way...he eventually solved the problem after 45 mins so was very patient and tried options I didn't even know existed until he finally worked it out! Thank you I now have email on the go, hooray!
★★★★★
Tuesday, May 26, 2015
“I recommend Hostakers for business customers who want the reliability…”
I recommend Hostakers for business customers who want the reliability and easy operation efficiency of your domain / web site. I deal with another host in the past and they could not provide bandwidth and support Hostakers giving me. Also, Hostakers is really affordable and reliable. From my side i am giving 5 stars to hostakers.
★★★★★
Tuesday, October 14, 2014
“The server uptime/reliability is superb. For the few support tickets…”
The server uptime/reliability is superb. For the few support tickets that I've submitted I found that their support is very fast and friendly. They have exceeded my expectations. I'm really impressed.
★★★★★
Monday, October 13, 2014
“I have to say I'm completely satisfied with Hostakers The…”
I have to say I'm completely satisfied with Hostakers The guys there really know what they are doing, and they are always fast, friendly and helpful. They have always been there when I needed support no matter whether it is weekend, holiday, day or night. I give them five stars!
★★★★★
Monday, October 13, 2014
“We switched our hosting to Hostakers. Life and business is…”
We switched our hosting to Hostakers. Life and business is wonderful now! Easy, Fast and Excellent service
★★★★★
Wednesday, October 8, 2014
“Easy to navigate site. Affordable options and quick set up.…”
Easy to navigate site. Affordable options and quick set up. Easy to link to blogs for instant audio access.
★★★★★
Monday, October 6, 2014
“Hostakers have always offered great, speedy support. Just used their…”
Hostakers have always offered great, speedy support. Just used their live chat service to set up my newdomain hosting package. The live person, Alex was a great help. Thank you.
★★★★★
Monday, October 6, 2014
“Very good for managing a small business, I am able…”
Very good for managing a small business, I am able to manage my finances much more efficiently than without Hostakers. I would recommend to anyone.
★★★★★
Tuesday, September 30, 2014
“Hostakers has given me responsive customer support from the day…”
Hostakers has given me responsive customer support from the day 1 when I hosted my wordpress blog on their server at affordable price. I had multiple confusions while setting up my website but their support helped me through every possibility.
★★★★★
Tuesday, September 30, 2014
“As per my experience Hostakers is the perfect platform for…”
As per my experience Hostakers is the perfect platform for beginners, if you are new to hosting your own website like me, they had helped me right from installing WordPress into my website. I am grateful for them.
