What is FreshBooks?
At FreshBooks, we build cloud-based accounting software designed around the needs of self-employed professionals, freelancers, and small service-based businesses. Since launching in 2003, we've focused on making accounting genuinely approachable for people who didn't go into business to wrestle with spreadsheets, and today we support millions of users across more than 160 countries. Our platform covers the essentials you need to get paid and stay organized, including professional invoicing, online payments, expense tracking, time tracking, project management, and straightforward financial reporting. We also offer double-entry accounting tools, bank reconciliation, and 1099 contractor tracking for US customers, alongside a mobile app that lets you run your business from anywhere.
We offer tiered monthly subscription plans built to grow with you, from solo freelancers sending a handful of invoices to established firms managing multiple team members and clients. Our integrations ecosystem connects FreshBooks with tools you already use, including Stripe, PayPal, Square, Gusto, HubSpot, Shopify, and hundreds more, so your workflows stay connected without the manual busywork. What sets us apart is our focus on service-based businesses and the people behind them: award-winning customer support based in North America, an interface designed for non-accountants, and features like proposals, retainers, and client self-service portals that reflect how modern service businesses actually operate. Whether you're a consultant, designer, contractor, agency owner, or accounting professional supporting clients, we're here to help you spend less time on paperwork and more time doing the work you love.
FreshBooks Key Features
- Recurring Billing
- Expense Import & Tracking
- Invoices & Billing
- Time Tracking
- Project Time Tracking
- Automatic Late Payment Reminders
- iPhone App
- Android App
- Deposits
- Partial Payments
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FreshBooks Reviews (14)
- ★★★★★12
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
FreshBooks earns overwhelming praise from users for making accounting accessible to non-accountants. Across nearly all reviews, users consistently highlight that the platform is intuitive and easy to learn, with clean invoicing features that save time through automation and customization. The mobile app receives particular mention for letting users track expenses, upload receipts, and collect payments on the go. Cash flow visibility, expense tracking, and payment reminders are valued features that help users stay organized and get paid faster.
The few criticisms are minimal. Two reviewers rate it 4 out of 5 stars instead of 5, though both remain positive—one simply calls it "user friendly and efficient," and the other praises its pricing for small businesses without elaborating on shortcomings. Support quality and reasonable pricing are mentioned as strengths, and integrations with payment gateways like Stripe and PayPal are noted as helpful. No reviewer identifies specific problems, missing features, or pain points, making it difficult to assess what might frustrate potential customers. For small business owners and freelancers seeking straightforward financial management without accounting expertise, this software appears to deliver across invoicing, expense tracking, and cash flow monitoring.
★★★★★
Thursday, August 1, 2024
“FreshBooks has been a very reliable accounting and financial management…”
FreshBooks has been a very reliable accounting and financial management platform for us allowing us to take good care of our finances. It allows us to continuously monitor our expenses which has helped us to develop very disciplined spending habits.
★★★★★
Wednesday, January 10, 2024
★★★★★
Monday, March 25, 2013
MH Contracting“Accounting isn't my thing, but FreshBooks makes it easy for…”
Accounting isn't my thing, but FreshBooks makes it easy for me to keep on top of things. Their iPad app is really great for when I'm on the job and want to get paid quick.
★★★★★
Friday, March 22, 2013
“Invoicing with FreshBooks saves me so much time. It means…”
Invoicing with FreshBooks saves me so much time. It means I never have to make a call to clients who haven't paid - their automated email system reminds my clients for me!
