ElephantDrive
★★★★★ 4.9 · 15 Reviews
What is ElephantDrive?
ElephantDrive offers best-in-class cloud backup services, covering backup, sync, and share for small businesses and others, including integrated NAS backup. ElephantDrive's plans start at : - **$10/mo** for 1,000 GB for a **Home** subscription - **$20/mo** for 1,000 GB for a **Business** subscription - **$30/mo** for 1,000 GB for an **Enterprise** subscription With its focus on security, speed, reliability, and compatibility with NAS devices, the ElephantDrive team has developed the industry's most advanced software and leveraged the emerging cloud infrastructure.
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ElephantDrive Reviews (15)
- ★★★★★14
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
ElephantDrive is a reliable backup service that earns strong user satisfaction, though pricing and file limits constrain its appeal. Users consistently praise its ease of use, cross-platform compatibility, and trustworthy syncing across multiple devices—particularly the mobile apps and the "Everywhere" feature that lets them access files remotely. The automatic backup and NAS integration also receive recognition. Support quality is generally good, though one user reported slow response times.
The main complaints centre on file size limits (currently 1 GB, 5 GB for business plans), which multiple users flagged as restrictive compared to competitors. Pricing is noted as higher than alternatives, and some users wished for unlimited plans rather than tiered options. A few users mentioned UI friction—one found the startup process confusing, another felt there were too many steps to configure backups. Linux support exists but one user noted it needs improvement. File sharing works but collaboration features are limited, which may not matter for users focused purely on backup.
The 15 reviews are overwhelmingly positive (14 five-star ratings, 1 four-star), suggesting a strong product-market fit for personal and small-business backup needs. Real limitations around file size and cost may matter depending on your use case.
★★★★★
Thursday, August 6, 2020
““Great product ” Pros: We really found this software easy…”
“Great product ” Pros: We really found this software easy to use and very versatile with lots of different options to meet all our needs.
★★★★★
Thursday, August 6, 2020
“Pros: Backed up files fast once the steps were followed…”
Pros: Backed up files fast once the steps were followed More than one user Works with multiple devices Fast connection Cons: Not user friendly Too many steps needed to back up the information compared to other products Costumer service took long to respond
★★★★★
Thursday, August 6, 2020
““Simple, yet powerful with an easy to use interface” Pros:…”
“Simple, yet powerful with an easy to use interface” Pros: ElephantDrive can backup files to the cloud and synchronize files between computers. Another great feature is the ability to synchronize across different platforms and devices through mobile apps for every device. Cons: The biggest con has to be the file size limits. Currently there is a 1 GB file size limit (5 GB for business plans). I would love to see this increased.
★★★★★
Wednesday, May 23, 2018
“Easy to install, easy to use. I've been a subscriber…”
Easy to install, easy to use. I've been a subscriber since 2012 (when it was less easy to install and less easy to use), but they have improved consistently. The one time I actually had a real problem with my home system, the support team really walked me through the process of restoring everything.
★★★★★
Monday, October 28, 2013
personal“I've used Elephant Drive for almost two years and I…”
I've used Elephant Drive for almost two years and I love it. I've got it running on my two Macs and QNAP NAS and it's worked the way it should. Backs up all my files and I can get them from wherever I am. I've also started using their everywhere sync feature. I can share folders using this with friends too!