What is Eco Web Hosting?
Eco Web Hosting focuses on fast and eco-friendly website hosting. Our team wanted to create a company that values quality products and exceptional customer service over acquisitions and sales figures. With over 35,000 sites hosted, we've built a powerful hosting platform that's designed for optimal speed and performance. We also constantly work to reduce our environmental impact, planting trees to offset our employees' carbon footprints, planting trees for each hosting package purchased, and helping to fund other Gold Standard environmental projects. Find us on: * Twitter: https://twitter.com/ecowebhostinguk * Facebook: https://www.facebook.com/EcoWebHostingUK/ * LinkedIn: https://www.linkedin.com/company/eco-web-hosting-ltd/
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Eco Web Hosting Reviews (106)
- ★★★★★106
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Eco Web Hosting earns nearly universal praise, with all 50 recent reviews rating the service five stars. The overwhelming consensus centers on exceptional customer support, with users repeatedly highlighting fast response times—often within hours or even on weekends and bank holidays—and named staff members (Scott, Carl, Mike, and Chris) singled out for their knowledge, patience, and willingness to solve problems hands-on. Customers appreciate the responsive support even more when comparing it to previous hosting providers.
Beyond support, users praise competitive pricing, reliable uptime over multi-year tenures, and straightforward technical capabilities like one-click software installation. Several mention the company's environmental commitment as a meaningful differentiator. A notable pattern is long-term retention: multiple reviewers report staying with Eco Web Hosting for three to six years, citing consistent service quality and genuine care for customers. A handful note that the team helped them navigate hosting decisions despite limited technical knowledge, suggesting accessibility for beginners.
No critical themes emerge across these reviews—there are no mentions of downtime, billing disputes, slow servers, or feature gaps. The closest to a complaint is one user who encountered an auto-renewal issue, but the company immediately refunded and offered a discount. The sample is uniformly positive, with no dissenting voices present.
★★★★★
Tuesday, June 11, 2019
“I recently had a problem with my SSL certificates for…”
I recently had a problem with my SSL certificates for my wordpress site. After using live chat support and speaking with Ben, my issue was resolved within minutes. Very happy customer! :)
★★★★★
Sunday, June 9, 2019
“Such amazing customer service!! These guys are available seemingly at…”
Such amazing customer service!! These guys are available seemingly at any time by online chat or phone, they answered all my questions instantly when I did something silly and broke my website (it was completely my fault)! That PLUS providing a great service that is eco-friendly AND affordable?? I don't know how they do it...
★★★★★
Wednesday, June 5, 2019
“Thank you for your professional Help desk, So I can…”
Thank you for your professional Help desk, So I can rapidly do change on my account and manage some other points! Geo Marcu
★★★★★
Wednesday, June 5, 2019
“Honestly, the best web domain and hosting service I could…”
Honestly, the best web domain and hosting service I could recommend. Excellent support, very quick responses. Can't use enough adjectives really.
★★★★★
Tuesday, June 4, 2019
“great customer service. my wordpress went down and they immediatley…”
great customer service. my wordpress went down and they immediatley found the issue and got me logged back in in no time. cost effective and fantastic support. thanks ben.
★★★★★
Saturday, June 1, 2019
“The support team of Eco Web Hosting does everything right.…”
The support team of Eco Web Hosting does everything right. It is not the first time that I get in touch with them, and every single time I am impressed, not only by the speed at which they respond to me, but also by the quality of their answers. It shows that they want to help their clients to have the best possible experience. I cannot recommend them enough. They do a magnificent job.
