e-Builder
★★★★★ 4.5 · 127 Reviews
What is e-Builder?
e-Builder is a construction program management solution that manages capital program cost, schedule, and documents through a world-class workflow and business intelligence. e-Builder is a complete solution designed at its core to deliver control and reduce surprises for owners of capital programs. As an owner-centric project information management system, e-Builder is the trusted central repository and becomes a knowledge-base for improving performance. It allows owners to measure and manage every step of the capital project delivery process from planning, design, procurement, construction and operations. As a cloud-based program management solution, owners benefit from reduced cycle times, hard-dollar cost savings, mitigated risks and exceptional productivity.
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e-Builder Reviews (127)
- ★★★★★73
- ★★★★★46
- ★★★★★7
- ★★★★★1
- ★★★★★0
Review Summary
Generated using AI from real user reviews
e-Builder earns strong user satisfaction for its role as a centralized document and project hub in construction workflows. Users consistently praise the platform for consolidating files, submittals, RFIs, and billing records in one accessible location, with particular appreciation for cloud-based access from any device and time savings in organization and retrieval. The ability to track submittal status, monitor project phases, and generate customized reports quickly resonates across multiple reviews. Users also highlight its customizability—the software can mirror existing workflows rather than forcing process changes—and note that responsive customer support helps during implementation.
Criticisms are mild and scattered. Some users report occasional upload slowness or technical glitches with file attachments, and a few mention confusion about which fields to fill in certain workflows, often attributed to insufficient training rather than poor design. One user noted that the software "costs more than some other off the shelf packages," though they deemed it worth the investment. A small number report recent system stability issues. Overall, the software appears to deliver solid value for construction teams managing complex, multi-stakeholder projects, though results seem to depend on proper setup and user training.
★★★★★
Tuesday, June 27, 2017
“Your polling and survey software was very easy to use”
Your polling and survey software was very easy to use
★★★★★
Tuesday, June 27, 2017
“Easy to organize a large amount of complex project information…”
Easy to organize a large amount of complex project information and easy to find what you are looking for.
★★★★★
Tuesday, June 27, 2017
★★★★★
Tuesday, June 27, 2017
“I use eBuilder for my client and use it very…”
I use eBuilder for my client and use it very frequently.
★★★★★
Tuesday, June 27, 2017
“Everything was stored on the cloud. You could access it…”
Everything was stored on the cloud. You could access it anywhere.
★★★★★
Tuesday, June 27, 2017
“Saves time and aids in organization and storage of files…”
Saves time and aids in organization and storage of files for jobs.
★★★★★
Friday, April 21, 2017
“eBuilder has allowed the City of Sunnyvale Public Works Engineering…”
eBuilder has allowed the City of Sunnyvale Public Works Engineering Division to get out of time consuming and inefficient paper workflows and jump into web based project management. Being able to access project data online from anywhere and at any time gives our inspectors, project managers and executives immediate boost in making better assessments and decisions. eBuilder costs more than some other off the shelf software packages to implement and adopt but its software is customizable. Through guidance and hard work during implementation and adoption, the City managed to mirror existing workflows, procedures and authorizations into eBuilder modules and processes. The offered Cost, Schedule, Reporting, Dashboards and other modules allows us to manage projects data, costs, schedules in a much more efficient way than we ever used to. We spent valuable time in ensuring that project data includes the fields that we want to report on and create executive dashboards for. Currently we can generate reports in seconds and our executive dashboards update automatically. Ease of tweaking reports to meet specific needs cannot be underestimated in terms of time efficiency. This is so much easier than sorting, cutting, pasting and generating charts with an excel spreadsheet. Currently we have all out projects in ebuilder. Use of eBuilder has made our lives so much easier especially in construction since our RFIs, RFQs, change orders preauthorization, changes orders, progress payments and submittals are all processed electronically via eBuilder customized processes. Use of digital signature and digital routing has saved us so much time in printing paper, manual signatures, scanning, emailing, filing, etc. After using eBuilder, project records that needed a whole filing cabinet drawer in the past shrunk to a mere 1¿ thick folder! Our lead Admin has learned how to customize eBuilder so we are continuously improving our processes to make our jobs more efficient. I must add that eBuilder 24-hour customer support service is the best free service we have received from anyone. The support service will take your call at any time and do their best to help you without any complaints. They have made needed adjustments after adoption so much easier without costing the City a dime. In conclusion, the City of Sunnyvale is very pleased with eBuilder. The City Manager and Council are very pleased with the Engineering adoption of technology and use of eBuilder.
★★★★★
Thursday, April 20, 2017
“I am a contractor who uses e-builder through a client.…”
I am a contractor who uses e-builder through a client. The overall use is great but the ways to upload information can take some time. The billing portions require a lot of communication through the client to make sure the categories match up properly. Upload speed is pretty good once you get the files setup and the download speed is also efficient.
★★★★★
Thursday, April 20, 2017
“Our company has been using E-builder for a couple of…”
Our company has been using E-builder for a couple of years now and I love how it improves project accountability and document management. Each project manager can monitor their projects from anywhere with 24-7 accessibility. There is no need to have bulky paper files where documents can get 'lost' and must be re-created from scratch per se. We can always pinpoint what phase/stage our projects are in by use of the 'courts'. This software is highly recommended by the project managers who use it everyday at my company.
★★★★★
Monday, April 17, 2017
“I like to work with E-builder doing open submittals report,…”
I like to work with E-builder doing open submittals report, downloading submittals and uploading. Sometimes I have issues uploading submittals when I'm attach a pdf a window gone without attaching the pdf. Maybe it is something to consider to review in the near future.
