DTS-NET
★★★★★ 3.4 · 5 Reviews
What is DTS-NET?
DTS-NET.COM has provided hosting and related services to entrepreneurs and businesses since 1997. From e-commerce to web hosting, the owners of more of domains in 210 countries trust DTS-NET for the most reliable hosting service in the industry and a continuing commitment to excellence in customer care. What qualifies DTS-NET our staff is away here to help 24/7/365: Experienced leadership by industry veterans Solid company foundation and long term investment support Disaster Recovery Solutions and Business Continuance Center for personnel SLA Price Match any competitor Consulting & managed services 30 minute or less support response Full hardware replacement NO bandwidth metering, NO overage charges, and NO monthly transfer limits DTS-NET is a name that is trusted by thousands of domain owners worldwide. The company provide high quality web hosting services which are exceptionally cost-effective.
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DTS-NET Reviews (5)
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
DTS-NET has a sharply divided customer base, with long-term users praising the service while recent customers report severe support failures.
Loyal customers highlight low cost, a broad product range accessible from one control panel, and responsive support staff who take time to explain solutions. One eight-year customer credits the company's product variety and support quality as reasons for staying. However, newer accounts describe a starkly different experience: no setup assistance for new accounts, payment taken without service activation, and unanswered support tickets that go unresolved for days. Multiple reviewers note the company either lacks support staff or operates without meaningful human oversight, offering services like MongoDB and PostgreSQL that apparently aren't actually available.
The pattern suggests potential operational problems around onboarding or recent service degradation. While established customers report consistently good experiences, anyone considering DTS-NET should be aware that getting started appears to be a high-risk proposition, with at least some new accounts left in limbo after payment.
★★★★★
Tuesday, May 28, 2024
“These guys don't reply to tickets They offer services they…”
These guys don't reply to tickets They offer services they don't have like mongodb and postgres They don't seem to have support staff or they think there site can run on autopilot
★★★★★
Thursday, May 6, 2021
“May 2021. Sadly, I have found DTS-NET to 1..not give…”
May 2021. Sadly, I have found DTS-NET to 1..not give any setup details for new accounts 2..Seemed to take the money and run 3..not respond to phone call message (there is not a real person available either). 4..not respond to tickets (this is over several days and payment from me taken) Every contact I have had with them has been polite and courteous. I understand cheap, and dont expect instant service but to receive absolutely no service is extremely negligent. In other words, they have taken my payment days ago, and I received receipts for payment, but nothing more (no hosting at all because its pending) except automatic ticket response: 'Thank you for contacting our support team. A support ticket has now been opened for your request.' May 6 - 5 days after order, and after this review, my service with them is suddenly Active. I have already got another host provider, and I was naive to even consider DTS-NET after all the other bad reviews. Lesson learned.
★★★★★
Thursday, October 6, 2016
★★★★★
Wednesday, October 1, 2014
“I have been an DTS-NET customer for 8 years, I…”
I have been an DTS-NET customer for 8 years, I picked them because of their extensive list of products and their availability of help! I have not been disappointed! In fact they have exceeded my expectations on both fronts, they continually bring new products to the control panel, many are free some are fee based. Having the products in one location rather than on different sites really makes my work flow much easier and time efficient. DTS-NET support is second to none, I am not an expert at Web design and I have had many questions, DTS-NET support answers in a timely manner, has capable friendly staff and always takes the time to help me understand the solution! DTS-NET is perfect for novice to experienced, I recommend them for your web page hosting and design.
★★★★★
Monday, April 14, 2014
