What is DoorLoop?
DoorLoop is the only rental property management software you need to manage all your properties. • Get unlimited properties, users, training, & support. • Built for property managers, property management companies, owners, landlords, & investors. • Perfect for anyone with one property or large companies managing thousands. • Manage any property from residential, commercial, student housing, affordable housing, & HOA.
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DoorLoop Reviews (48)
- ★★★★★48
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
DoorLoop commands nearly universal praise across all 48 reviews, with users consistently highlighting intuitive design, responsive support, and comprehensive features at an affordable price point.
Users most frequently celebrate the software's ease of use and clean interface, noting it requires minimal learning and works "as if it was designed for each user." The tenant portal appears across many reviews as a standout feature, letting tenants pay rent online, view payment history, and submit maintenance requests—reducing friction and administrative overhead. Accounting capabilities also stand out, with users comparing it favorably to QuickBooks for property management while being simpler to navigate. The lease tracking, automated billing, and reporting tools receive consistent appreciation.
Customer support emerges as a defining strength; reviewers repeatedly emphasize quick response times, helpful staff, and willingness to conduct training calls and onboarding sessions. Several users note the company feels invested in their success. The software's all-in-one approach—consolidating tenant management, accounting, and reporting—is valued as a time and cost saver, particularly for owners scaling their operations.
One minor theme surfaces in a handful of reviews: pricing is described as "spendy" for very small operations (one or two rentals), though reviewers argue it becomes worthwhile as portfolios grow. No substantive criticisms or feature gaps appear across the 48 reviews.
★★★★★
Tuesday, April 12, 2022
“We have two small commercial properties and researched a couple…”
We have two small commercial properties and researched a couple companies and decided to go with Doorloop due to the ease of use, monthly cost as well as the customer support received during onboarding as well as ongoing.
★★★★★
Wednesday, March 30, 2022
“The most outstanding feature of DoorLoop so far is their…”
The most outstanding feature of DoorLoop so far is their awesome customer service. Representatives really do get back to you quickly and seem to have endless patience with every question you have. I feel very supported by them. Another great feature is the ease of use, which is critical to those of us not schooled in accounting.
★★★★★
Wednesday, March 30, 2022
“I need more time using it, but thus far, everything…”
I need more time using it, but thus far, everything about the program amazes me for ease of use and logical settings.
★★★★★
Monday, March 28, 2022
“We basically use this product to keep track of rent…”
We basically use this product to keep track of rent collections, and it has proven itself to be a pleasure of a program! Easy to implement on our and on the tenants' end, smooth system and excellent customer service whenever the need arises!
★★★★★
Wednesday, March 23, 2022
“Cost, Ease of Use / Functionality, Support”
Cost, Ease of Use / Functionality, Support
★★★★★
Tuesday, March 22, 2022
“I have experienced fantastic service and support so far.”
I have experienced fantastic service and support so far.
★★★★★
Monday, March 21, 2022
“The onboarding was very simple. Everything you need is in…”
The onboarding was very simple. Everything you need is in one place! There is a small learning curve, like there is with any other software, but once you use it for a little bit it's super easy and intuitive. I love that it will send out rent reminders automatically and tenants are able to pay rent through their own portal. It shows on the dashboard still owes rent. Much more efficient than tracking through Excel. It is also easy to track your income and expenses.
★★★★★
Friday, March 18, 2022
“Best software ever Best customer service Best onboarding and migration…”
Best software ever Best customer service Best onboarding and migration process Functionality far exceeds the capability of any other platform [ Sensitive Content ] is an absolute rockstar and went above and beyond to give us phenomenal support
