Dispatch Science
★★★★★ 5.0 · 2 Reviews
What is Dispatch Science?
Dispatch Science is a cloud-based logistics and delivery management software platform. Its uses the power of artificial intelligence, algorithms and other technology to help transporters, dispatchers and couriers optimize their operations. For clients, it includes a self-service Web portal for manual or batch order-entry, real-time notifications and access to delivery information, a sophisticated pricing engine and an API for data integration. For drivers, it includes a native mobile app to review orders, get route directions, communicate with dispatch, clear delivery workflow instructions and real-time visibility on earnings and commissions. For dispatchers, it includes automated route optimization and dispatching, a choice of card, table, or map-based dispatch boards to manage errors and exceptions, multiple route management options to create return, multi-segment, continuation, zone or distance-based orders and more. Back-office, Odata, EDI, analytics and more also included.
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Dispatch Science Reviews (2)
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Dispatch Science earns strong praise from both users for comprehensive fleet management and ease of adoption.
Both reviewers highlight the platform's ability to consolidate multiple operations—dispatching, route optimization, receivables, and driver settlements—into a single system. Users appreciate the web-based accessibility and report that training staff takes only hours rather than days. One customer notes they've scaled to handling 5,000 orders daily without performance issues. The vendor's responsiveness to feature requests and ongoing product development are mentioned as differentiators against competitors.
The only friction point mentioned is an initial learning curve during migration from a previous system, though this was described as manageable. One reviewer specifically contrasted Dispatch Science's customization speed favorably against slower competitors. Both users appear to be established customers with real operational scale, and both tie the software directly to business growth. With only two reviews available, the sample is small, but there are no reported complaints about functionality, pricing, or support.
★★★★★
Tuesday, June 9, 2020
““Dispatch Science is Revolutionizing the Way We Run Our Business”…”
“Dispatch Science is Revolutionizing the Way We Run Our Business” Pros: Dispatch Science provides us the ability to manage every aspect of our business. Having one system that auto dispatches, plans and optimizes routes, manages receivables, and creates driver settlements is imperative to our success. This software is so user friendly, we were able to train our entire operations team in just a few short hours. We especially like the web based platform that we can log into from anywhere on any device. After researching several options in the market, Dispatch Science provides us with the features, unmatched value and support we needed. Cons: There was a bit of a learning curve switching ERP's, but overall the transition was smooth.
★★★★★
Saturday, October 19, 2019
““Easy-to-use, transparent and a key factor in growing our business”…”
“Easy-to-use, transparent and a key factor in growing our business” Overall: We've been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features. Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we've started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We've tried other solutions, but it was slow to get the developers to customize the missing features we needed.
