What is DedicatedNode?
As a premier web solutions provider, DedicatedNode is a privately held family-run company based minutes outside Philadelphia, PA providing On-Demand IT & Business Solutions. Our company, services and management has been carefully planned and reviewed throughout the past months. As a professional and reputable company we strive to serve all clients with respect and to understand all clients concerns and needs. We always maintain a positive, professional and polite attitude towards all future and current clients. We don’t just serve clients; we serve businesses that require a reliable, scalable and responsive solution that meets their needs and budget without sacrificing the tools and features of larger corporations. We’re here 24 hours a day, 7 days a week, and 365 days a year to provide you with Sales, Billing, Customer Service and Award Winning Technical Support. We believe truly in customer service, reliability, performance and technical support. You can count on us to provide you with a reliable, secure and scalable hosting solution backed by our Network, Power & Response Time SLA policies. Our account executives and management team work around the clock to improve and tap new markets. We are innovative and our goal is to provide a low-cost, reliable, secure, scalable, high performance service to all our clients world-wide.
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DedicatedNode Reviews (1)
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
DedicatedNode delivers solid hosting backed by unusually hands-on ownership. The reviewer purchased a dedicated server at competitive pricing and found zero network downtime and fast ticket support, with the owner proactively checking in after deployment and providing direct contact. This personal touch—rare among hosting companies—reportedly compensated for gaps in the support infrastructure.
The main drawbacks are the lack of live chat support and weak phone options, which the reviewer noted would have dropped their rating to 3 or 4 stars on their own. However, direct access to management and responsive ticket handling elevated it to a five-star review. The single review offers limited basis for assessing the company's consistency or broader service quality, but it suggests that buyers willing to work without live chat may appreciate the owner-driven approach and pricing.
★★★★★
Friday, October 24, 2014
“Purchased a dedicated server, I was a little worried at…”
Purchased a dedicated server, I was a little worried at because could not find many user reviews (one of the reasons why I am letting people know) but the price they provided was great so I said I will give them a try. Management is superb. Mike the owner checked in on the service a few days after it was deployed and just recently almost a month after it has been deployed. No network down time, fast support and the owner gave me his direct cell phone number in case a ticket took to long to reply. Out of the other hosting companies I have been with no one has taken care of me like DedicatedNode. On the downside, I do wish they offered technical support via live chat and their phone support is lacking but its all made up with the direct access to the owner and the fast repsone from the support department. If that was not the case this would have been a 3 maybe 4 star review but because of the level of access you get to the company's management team, its a 5 even though they do not offer live chat support and their phone support options needs improvement. Hope to continue doing business and I will updte this review in the coming months.
