Crazy Domains
★★★★★ 4.7 · 2474 Reviews
What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Friday, October 9, 2020
“Excellent site, excellent pricing, excellent customer service :)”
Excellent site, excellent pricing, excellent customer service :)
★★★★★
Friday, October 9, 2020
“My concerns were addressed professionally and in a timely manner.”
My concerns were addressed professionally and in a timely manner.
★★★★★
Friday, October 9, 2020
“Thank you for your service and attention to detail”
Thank you for your service and attention to detail
★★★★★
Friday, October 9, 2020
★★★★★
Friday, October 9, 2020
★★★★★
Sunday, October 4, 2020
“The customer service has promptly contacted me to find out…”
The customer service has promptly contacted me to find out what exactly happened and was very apologetic and compensated for what happened. Thank You for the prompt follow up. disappointed with how my email address was disconnected as the admin had mistakenly made a note that I had Linux hosting whereas my website was supporting my emails. I repeatedly inquired as to why I was receiving these notices and I was told to ignore them as they are aware that my emails were not supported by Linux hosting. But one day I had no access to my emails and I was told it was a mistake. I spent more than 4 hours on the phone to get it fixed. I never received any written apology or any compensation. I had to miss out on a meeting and a class as the link was emailed and I had no access to my emails for more than 24 hours for no fault of mine
★★★★★
Sunday, October 4, 2020
“Excellent at responding to queries at any time.”
Excellent at responding to queries at any time.
★★★★★
Sunday, October 4, 2020
“Excellent at responding to queries at any time.”
Excellent at responding to queries at any time.
★★★★★
Thursday, October 1, 2020
“Life is such a pleasure when you meet someone who…”
Life is such a pleasure when you meet someone who gives good advice, does their job efficiently and courteously, and the product they sell is good and great value for money. So here's to Cindy and Crazy Domains
★★★★★
Thursday, October 1, 2020
“Thanks for a swift and efficient answer to my concern.”
Thanks for a swift and efficient answer to my concern.
