Crazy Domains
★★★★★ 4.7 · 2474 Reviews
What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Friday, February 9, 2018
“Not even worth 1 star! Their website builder is terrible!…”
Not even worth 1 star! Their website builder is terrible! It was meant to be free.. But they kept reverting it to a button that lead to a page wanting payment details. I called to complain and they fixed it telling me I now had access to the whole version for 6mths. 2mths later I tried to access my site when I tried to link it on fb and it wouldn't work. This is how I discovered my site wasn't even operating anymore!! I called them and they told me they upgraded their servers and can not retrieve the work I had done. But offered me 3mths of their paid version. Then at 10pm at night call me to tell me that in order to access this they would need to cancel my email which I paid for but they would "migrate" it.. Then after 3mths I would then need to pay more $$ to keep both?!? What the?? I said don't worry about your website building I will take my business elsewhere but make sure I don't loose my emails. I get off the phone and my email is asking me for a password and won't work any more!!!! This is beyond ridiculous and unacceptable since I have paid for 3yrs of email hosting!!! The only reason I went with this company is because I Thought they were Australian but they are clearly not!! Misleading! Deceptive, untrustworthy and just plain terrible!!! Will never use again!!!!
★★★★★
Thursday, February 8, 2018
“Read this BEFORE considering Crazy Domains. The promise When contacting…”
Read this BEFORE considering Crazy Domains. The promise When contacting Crazy Domains regarding a VPS Solution I was promised outstanding service, the best price, a money back guarantee and 99.9% uptime. Reality After paying over $3000 for the full solution I found there was NO improvement in my website performance as proven through GT Metrix monitoring. I experienced endless issues with my email client (outlook and apple email) not being able to connect to the VPS server resulting in me spending tens of ours on the phone with Crazy Domains technical support who are unresponsive, do not call back when they promised and took months to resolve the issue. The issue resulted in lost emails, delayed emails and missed sales opportunities. Finally when the emails were fixed (after they “identified the issue” my whole website stopped working….I paid my developers to work 24 hours trying to identify the issue, after three days of my website being unable to take any orders (an ecommerce website without any checkout facility) my developers identified that the Crazy Domains server team had gone in and changed the PHP version without seeking permission or instruction. This outage caused reputational damage, lost sales and cost me $1000s in developers costs to identify and resolve. As a business I cannot rely on an unstable and poorly run server provider so I closed everything and transferred to another provider. A first Crazy Domains refused any refund, then offered a four month credit, then a 1 year credit and finally a 50% refund. They stated if I wanted a full refund I’d have to take legal action. The crazy domains product is inferior, slow, unreliable and the customer service is a disgrace. If you care about your clients, your businesses reputation and your sanity don’t even consider this company. 1 out of 5 stars. I will be seeking a full refund as Crazy Domains marketing is deceptive and misleading and they did not deliver the product I purchased. Legal proceedings in progress. The web is FULL of terrible reviews for this company and for good reason.
★★★★★
Thursday, January 11, 2018
“I have been informed that Crazy Domains is operating out…”
I have been informed that Crazy Domains is operating out of the United Arab Emirates with a registered Australian website domain and an Australian postal address. The jurisdiction of the Fair Trading Office is only state based and therefore don't have authority either outside the state of New South Wales or outside Australia. BEWARE!!!
★★★★★
Thursday, January 11, 2018
“Crazy domains best choice I have ever made. Great value…”
Crazy domains best choice I have ever made. Great value and service. Never had any issues. Will remain with them forever.
★★★★★
Thursday, January 11, 2018
“Excellent service, clear and easy explanations and prompt service.”
Excellent service, clear and easy explanations and prompt service.
★★★★★
Thursday, January 11, 2018
“Great provider, great support service when I need it to…”
Great provider, great support service when I need it to keep my clients happy. Very responsive and on the job.
★★★★★
Thursday, January 11, 2018
“I always get support + that little extra when I…”
I always get support + that little extra when I have a problem to be solved.
★★★★★
Friday, December 22, 2017
“Misleading way of operation. Bough two domain that after I…”
Misleading way of operation. Bough two domain that after I realise they already exist.. Wrote to the company to get refund and aparently it was a backorder and the refund will not be proceed .
★★★★★
Monday, December 4, 2017
“Don't go with this hosting provider. I had a bad…”
Don't go with this hosting provider. I had a bad experience with this company. The support team is not professional. I booked one domain through crazydomains once the payment is done in my dashboard the domain was showing not active after that i contact with support team they are asking me sent your debit card no and one copy id proof for verification. I just lost my money. Don't go with them.
★★★★★
Monday, November 20, 2017
“Worse experience of my life with this company. Bought a…”
Worse experience of my life with this company. Bought a domain name a year of hosting and emails with package 10 days ago. Tried to set up email would not work, after 5 emails sent with 5 different people replying who each one sent me a standard cut and paste on how to. They never bothered to read whole emails. Finally found out that they had directed my op address in wrong direction. Said would take up to 4 hours. 3 days later and lots of cut and paste emails back still no fix. I then started ringing and asked to cancel everything as there support was not what I needed for my new company. Guess what sorry as I bought a package no refund and along with the email came another cut and paste on how to set up and email. Worst nightmare I have had to deal with this company PS I am not stupid with computers as I have a successful online company and I look after that website. I know what I am doing so very frustrating with crazy domains
