
BrightHR
β β β β β 4.8 Β· 100 Reviews
What is BrightHR?
Transform your people management with the market-leading HR software system, BrightHR. Our HR software solution is ideal for small businesses, major corporations, and all enterprises in between. Utilise our cloud based HR system to effortlessly manage your staff holidays, overtime, sickness, and lateness in a simple click! BrightHR is a digital HR manager assisting companies with all aspects of people management. The software is easy to navigate, combining payroll and human resources in one convenient package. We also offer our customers access to BrightAdvice, a direct line to a team of qualified employment law experts who provide advice thatβs clear, practical, and jargon-free. Additionally, the platform includes a library of HR document templates that will help your company perfect their policies with health and safety in mind. BrightHR also provides end-to-end management support, from the initial talent search with our Turbo Talent Navigator, to helping manage employees and handling difficult decisions, such as dismissals. Your staff will have access to BrightHRβs Employee Assistance Programme: a helpline and live-chat function where employees can speal to experienced in-house counsellors. With our 24/7, 365 EAP, you can raise your retention rates, lower staff burnout and strengthen your employee relationship management. In addition to these award-winning people management features, we also offer a health & safety software. BrightSafe helps ensure compliance with regulations. Users can create and manage risk assessments, record any accidents in the workplace, carry out investigations and access a range of CPD and RoSPA accredited e-learning courses. A further feature of our HR software system is Bright Exchange: a platform where you can benefit from free advertising to an audience of 1 million consumers and offer your staff discounts to boost staff engagement and morale.
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BrightHR Reviews (100)
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Review Summary
Generated using AI from real user reviews
BrightHR receives overwhelmingly positive feedback, with users consistently praising the platform's ease of use and the quality of onboarding support. The system is seen as a significant step up from paper-based processes, with particular appreciation for how it streamlines holiday tracking, absence management, and staff data organisation. Employees find the portal intuitive to navigate, and employers value the time savings it brings to HR administration.
The support team features prominently in reviews, with individual staff membersβespecially Simon, Matthew R, Hannah, and othersβsingled out for patient, thorough guidance during setup and ongoing use. Users repeatedly mention feeling initially apprehensive about software but becoming confident through clear explanation and accessible training. The BLIP clocking-in and expense features receive positive mentions where adopted.
The only consistent mild criticism is that learning the staff setup process takes some adjustment, though this is presented as a minor trade-off rather than a serious drawback. A handful of reviews are brief or tentative, with users noting they are still early in implementation and cautious about full recommendations. One reviewer noted uncertainty about pricing. Overall, satisfaction is high, driven equally by the product's straightforward design and the responsiveness of the support team.
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Thursday, October 10, 2019
βFantastic software, we've just had our initial training so cannotβ¦β
Fantastic software, we've just had our initial training so cannot comment on the longer term use, but the features look to be amazing and the training with Hannah was brilliant. Looking forward to start using the system.
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Tuesday, October 8, 2019
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Tuesday, October 8, 2019
βAdekeji Osundina was very professional and helpful throughout our conferenceβ¦β
Adekeji Osundina was very professional and helpful throughout our conference call. As a new member, I found the software simple and easy to use, great for small business owners and look forward to implementing it in my business. Staff are very friendly and helping can contact the same person if I have any issues with my software.
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Monday, October 7, 2019
βAlexandra was fantastic, everything was explained clearly and its surprisinglyβ¦β
Alexandra was fantastic, everything was explained clearly and its surprisingly easy - so far anyway! Very good introduction to the system and we're looking forward to getting started using it. Thanks Alex!
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Monday, October 7, 2019
βVery user friendly with helpful staff for back-up!β
Very user friendly with helpful staff for back-up!
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Monday, October 7, 2019
βAlex answered all my questions with patience and in detailβ
Alex answered all my questions with patience and in detail
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Friday, October 4, 2019
βI think this will be a very practical service. Itβ¦β
I think this will be a very practical service. It is well suited for a small company and saves time when collecting time worked data for payroll. It is great that employees have access to important company documents and reference same. Employees are kept up to date no matter where they are.
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Friday, October 4, 2019
βSo far so good. Tried to move over from HRβ¦β
So far so good. Tried to move over from HR online last year and there were things I didn't get on with so we stuck with HR online. However, most of the issues we had have now been rectified so we are looking to move over again. Customer service so far has been excellent.
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Wednesday, October 2, 2019
βSuch an easy system to use, an added bonus isβ¦β
Such an easy system to use, an added bonus is that all employees can download the app and use on the go! Highly recommend BrightHR to any new business wishing to simplify the storing and managing of their HR function
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Wednesday, October 31, 2018
βPersuaded by our HR support firm Peninsula to try this.β¦β
Persuaded by our HR support firm Peninsula to try this. Starts off very easy but you cannot delete a working time pattern once set up. Also care as it tends to use the default even if you have set up the employee and allocated the correct working time patter.. You also cannot delete a working time pattern. Also had a training call booked for 9.30 this morning but no call. No facility when you start part way through a holiday year to enter how many days an employee has left. What do I like? Easy to enter info and for staff to be able to update things, holiday requests and if we stick with it then to get Blip and staff can log their working time.

