BambooHR
★★★★★ 4.4 · 27 Reviews
What is BambooHR?
BambooHR is a cloud-based human resources software company that provides an all-in-one human resources management system (HRMS) designed to simplify the HR process for small and medium-sized businesses. The company's platform allows HR professionals to manage essential employee information, track time off, manage payroll, and facilitate employee self-service. BambooHR's system also provides tools for recruitment and onboarding, allowing HR teams to track job postings, resumes, and applications, as well as manage new hire paperwork, electronic signatures, and training. The platform also includes performance management features, enabling managers to set goals, track progress, and conduct performance reviews. In addition to its HRMS platform, BambooHR offers a range of HR-focused resources, including blog articles, ebooks, webinars, and podcasts. These resources cover a variety of HR-related topics such as compliance, benefits administration, and employee engagement, providing users with valuable insights and best practices. BambooHR is known for its user-friendly interface and customer service, which has helped it gain a strong reputation in the HR software market. The company has received numerous awards and accolades, including recognition as a Leader in the G2 Grid® for HR Management Software and placement in the Forbes Cloud 100 list of top private cloud companies. Overall, BambooHR's software and resources are designed to help small and medium-sized businesses streamline their HR processes and improve employee engagement, making it a popular choice for organizations looking to manage their HR needs more efficiently.
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BambooHR Reviews (27)
- ★★★★★15
- ★★★★★8
- ★★★★★3
- ★★★★★1
- ★★★★★0
Review Summary
Generated using AI from real user reviews
BambooHR earns strong marks for intuitive design, reliable performance, and strong onboarding workflows, though reporting depth and payroll pricing create real friction for some users.
Users consistently praise the platform's clean interface, which requires minimal training and helps small HR teams move fast. Time-off tracking, new hire onboarding, and employee self-service features stand out as genuinely well-built, cutting manual work significantly. Integration support is broad and well-documented, making it appealing to agencies managing multiple client stacks. Customer support generally responds quickly with substantive answers. For growing startups and consultants managing multiple accounts, the per-employee pricing model feels fair compared to seat-based competitors.
The main complaint across reviews centers on custom reporting. Pre-built dashboards work fine for basic visibility, but filtering and cross-referencing fields often requires exporting to spreadsheets—a frustration for users who want deeper analytics without extra steps. Payroll is a separate, sometimes expensive add-on, and is US-only, creating gaps for multi-country operations. A few users report occasional bugs and reliability hiccups, though most experience is stable. One outlier reported outages during critical onboarding moments, and another found navigation confusing despite the general consensus leaning the opposite direction.
For small-to-mid teams prioritizing simplicity and dependability over advanced analytics, BambooHR delivers solid value. Those needing flexible, custom reporting should budget for workarounds or consider alternatives.
★★★★★
Monday, February 13, 2023
“BambooHR is a powerful tool for managing HR tasks. The…”
BambooHR is a powerful tool for managing HR tasks. The platform offers a wide range of features that have been helpful for streamlining employee information and workflows. The customer support has also been responsive and helpful. Overall, I have been pleased with my experience using BambooHR and would recommend it to others in need of a comprehensive HR management tool.
★★★★★
Wednesday, February 1, 2023
“My experience with BambooHR has been disappointing. The platform can…”
My experience with BambooHR has been disappointing. The platform can be confusing and difficult to navigate, and some of the features don't work as expected. The reporting options are limited, and I often find myself needing to export data to Excel to get the insights I need. While customer support has been responsive, I have not found it to be particularly helpful in resolving the issues I've encountered. Overall, I would not recommend BambooHR to others.
★★★★★
Thursday, January 5, 2023
“Some of the standout features of BambooHR I have dound…”
Some of the standout features of BambooHR I have dound so far include: Employee database: BambooHR provides a centralized database of employee information, including personal details, job titles, salary information, and more. This allows HR professionals to easily access and manage employee data. Time off tracking: BambooHR provides an easy-to-use system for tracking employee time off requests and approvals. Employees can request time off through the platform, and HR professionals can easily approve or deny requests and view an up-to-date calendar of all time off requests. Performance reviews: BambooHR has a built-in performance review system that allows HR professionals to easily track and review employee performance. The platform includes customizable review templates and the ability to set goals and track progress. Onboarding: BambooHR has an onboarding feature that helps streamline the process of bringing new employees into the company. The platform includes customizable onboarding checklists and the ability to track tasks and documents. Mobile app: BambooHR has a mobile app that allows employees to access their HR information and request time off from their phone or tablet. This is particularly useful for employees who may not always be in the office.
★★★★★
Wednesday, January 4, 2023
“I love the way BambooHR automate HR tasks such as…”
I love the way BambooHR automate HR tasks such as employee onboarding, time tracking, and performance review. BambooHR also includes an employee self-service portal, allowing employees to access and update their own personal and employment information, request time off, and view their payslips and benefits information. Other standout features of BambooHR include customizable reports, a mobile app, and excellent customer support. Overall, BambooHR is a comprehensive HR platform that can help businesses streamline their HR processes and improve the experience for both HR professionals and employees.
★★★★★
Wednesday, January 4, 2023
“In my experience, BambooHR is a comprehensive HR management tool…”
In my experience, BambooHR is a comprehensive HR management tool with both strengths and weaknesses. On the positive side, the platform offers a wide range of features for managing employee information and HR tasks, and the customer support has been helpful. However, some of the features can be difficult to navigate, and the user interface could be more intuitive. The reporting features are also somewhat limited. Overall, I would recommend BambooHR to those in need of a comprehensive HR tool, but it may not be the best fit for those who prioritize ease of use or robust reporting capabilities.
★★★★★
Wednesday, January 4, 2023
“BambooHR offer some amazing tools for HR. My Personal favourites…”
BambooHR offer some amazing tools for HR. My Personal favourites are: PTO accrual tracking: BambooHR helps track and manage employee paid time off (PTO) accrual and usage. This feature allows HR professionals to set PTO policies and track employee PTO balances in real-time. Customizable employee portals: BambooHR allows HR professionals to customize the employee portal to fit the specific needs of their organization. This includes the ability to add custom fields, create personalized landing pages, and design custom employee profiles. Job posting and applicant tracking: BambooHR has a built-in job posting and applicant tracking system. HR professionals can post open positions, track applicants, and schedule interviews all within the platform. Customizable reports: BambooHR provides a range of reports that can be customized to meet the specific needs of an organization. These reports can be exported in a variety of formats and can help HR professionals track key metrics such as employee retention and turnover. Integrations: BambooHR integrates with a variety of third-party tools and platforms, including payroll systems, time and attendance systems, and applicant tracking systems. This helps streamline HR processes and reduce the need for manual data entry. Overall, these features make BambooHR a powerful and flexible HR platform that can help businesses streamline their HR processes and improve the experience for both HR professionals and employees.
★★★★★
Monday, January 2, 2023
“My experience with BambooHR has had both positives and negatives.…”
My experience with BambooHR has had both positives and negatives. The platform offers a range of HR management tools, but some features can be hard to navigate. Customer support is helpful. Recommended for those in need of a comprehensive HR tool.
