
BackupVault
β β β β β 5.0 Β· 28 Reviews
What is BackupVault?
BackupVault is a leading provider of completely automatic, fully encrypted online, cloud backup for servers, laptops, PCs, Microsof 365 and Google Workplace accounts. And weβre based 100% in the UK and trusted by thousands of organisations world-wide. **Here's why businesses choose us to protect their most critical data asset:** - **High Performance, Reliable Backup** Our cloud backup UK software ensures that you receive enterprise backup solutions at affordable rates. We use the most reliable online backup software on the market today. - **Easy to Use Software** BackupVaultβs online backup software been designed from the ground up to be as user friendly as possible. Backups are performed automatically and restores take as little as three mouse clicks. - **Friendly & Experienced Team** The BackupVault team are available in the UK 24/7 to answer any questions you may have. Our experience in working with small business backup and backup for schools also means we can offer expert advice to several specific market segments. - **Established Company** Blueraq Networks Ltd was formed in 2004 with the intention of providing reliable backup solutions to SMEs in the UK. We are expanding year on year and upgrade our infrastructure annually to cope with our customersβ requirements. We also partner with a network of professional and experience cloud backup resellers so we can effectively service and support customers across the globe. - **Affordable Monthly Costs** With our online backup solutions, there are none of the upfront hardware costs typically found with traditional backup solutions. There are also no charges for disk and tape media. All you pay is one monthly fee for the amount of data you store with us. - **Secure UK Datacenters & Storage** Our UK based datacenters are where our backup servers and your data is stored. Naturally the datacentre is state-of-the-art and features the latest physical security features, such as biometric access and redundant systems. We are also protected by the latest Cisco routers and firewalls to ensure that your data is always available when you need it. - **Completely Secure** Your privacy and security is paramount. We encrypt your data before it leaves your location with an encryption key known only to you. Your encrypted data remains encrypted on our secure servers ready for rapid restoration. We offer a no nonsense free 30-day trial of all of our software. We will even install it remotely if you wish. Call 020 3397 5159 to get started!
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Cloud Direct
BackupVault Reviews (28)
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Review Summary
Generated using AI from real user reviews
BackupVault has achieved unanimous 5-star ratings across all 28 reviews, which is unusual and should be noted, though the feedback does consistently point to genuine strengths rather than appearing fabricated.
Users repeatedly praise responsive, hands-on support, often naming Rob Stevenson by name as someone who answers calls instantly, replies quickly to emails, and proactively monitors backups to flag issues. The UK-based infrastructure is a major draw, with many businesses citing GDPR compliance and the ability to avoid US data servers and the Patriot Act as key reasons for choosing BackupVault. Setup is described as straightforward, and the software itself is consistently called reliable, fast, and easy to use. Several users highlight successful data recoveriesβfrom ransomware incidents to file restorationβcompleted within hours or minutes, with one business recovering 26,000 files in under an hour.
The pricing is mentioned as competitive and good value, and several customers have stayed loyal for 3, 10, or more years. Users across different sectors (dental practices, accountancy, IT support providers, financial services) report confidence in the service. No negative feedback or complaints appear in any of the 28 reviews, which means this summary cannot address potential weaknesses or pain points that buyers might encounter.
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Monday, July 22, 2019
βIt is paramount that our data is backed up securelyβ¦β
It is paramount that our data is backed up securely by a UK based company and in a GDPR compliant manner. With encrypted backup and superb support, BackupVault provides Red Leg Financial Services with absolute peace of mind. A great service!
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Saturday, July 13, 2019
βI've been using BackupVault for more than 2 years withβ¦β
I've been using BackupVault for more than 2 years with no problems. Support is great but hardly required as it just works. Security is good and with the data centres being in the UK it avoids GDPR compliance issues you might get with other backup solutions. Use with confidence.
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Wednesday, July 10, 2019
βHave used for over a year for backup of ourβ¦β
Have used for over a year for backup of our dental practice data. Very reliable. Support always there when needed. UK based so great for GDPR requirements. Would highly recommend!
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Thursday, July 4, 2019
βI highly recommend BackupVault for their excellent customer service. I'mβ¦β
I highly recommend BackupVault for their excellent customer service. I'm an accountant and not an IT geek so have been very grateful to be able to hand over the security of my data to a UK based company where I can speak to a real person instead of an anonymous chatbox. Getting started was straightforward and I've been using them for several years now and am very happy.
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Thursday, June 6, 2019
βI have been really pleased by the level of serviceβ¦β
I have been really pleased by the level of service provided by BackupVault. They provided safe, secure and reliable backups which were absolutely vital to me on several occasions. Customer service is extremely supportive and helpful. Thoroughly recommend.
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Wednesday, November 27, 2013
Fire FMβFire FM are rest assured that the backup runs automaticallyβ¦β
Fire FM are rest assured that the backup runs automatically every night and stored offsite. Restores are extremely fast and the technical support is very efficient. Remote PC support is also excellent.
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Tuesday, November 26, 2013
TTB Enterprises LtdβFantastic company and service. You do not have to worryβ¦β
Fantastic company and service. You do not have to worry about your data being lost and they work 24 hours. As our data is critical to our business BackUpVault are the way forward! Would definitely recommend.
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Tuesday, November 26, 2013
Lancaster Brown LtdβWe have used BackupVault for over 10 years now andβ¦β
We have used BackupVault for over 10 years now and are always impressed with their service. Last week one of our computers caught the Cryptolocker virus, rendering our entire server's data useless. BackupVault logged in and restored over 26,000 files in under an hour. I can't recommend them enough for any small/medium business.