What is Acefone?
Personalize a VoIP phone system for your company with Acefone. With plans from as low as £4.99/user/month, you can save up to 25% annually. Start with a no-contract 30-day free trial today! Pick a scalable plan that suits your budget. Set up Acefone VoIP within hours and get a dedicated agent for 24x7 support and onboarding. VoIP numbers available for any US or UK region/state + free number porting. Acefone is easy-to-use and built for hybrid working. The phone system comes with apps for iOS, Android, and Windows, and supports 25 of your favorite CRMs and helpdesk tools. Highest-rated VoIP provider on Serchen.
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Acefone Reviews (483)
- ★★★★★449
- ★★★★★30
- ★★★★★2
- ★★★★★2
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Acefone delivers strong onboarding and support, with users consistently praising the platform's ease of use and value against competitors. Nearly all reviewers highlight the quality of individual support staff—particularly Mayank Sharma, who appears across dozens of reviews for his patience, clarity, and technical knowledge during setup and demos. Users also appreciate the feature set (live call listening, Zoho CRM integration, IVR and queue management) and competitive pricing relative to larger providers.
The reviews are overwhelmingly positive, with 49 out of 50 rated five stars. The single four-star review noted the system seemed "adequate and simple to use" but withheld fuller judgment pending longer-term use. There are no substantive criticisms across the batch—no complaints about product bugs, performance issues, billing, or ongoing support quality. One reviewer mentioned successful landline porting and IVR setup, suggesting technical execution beyond initial onboarding works well.
The main limitation of this feedback is that almost all praise centers on the onboarding experience and support team rather than day-to-day product use. Most reviewers are new customers or early-stage users, so long-term reliability and feature depth remain largely untested in these testimonials. Buyers should seek additional perspectives on sustained performance and advanced functionality.
★★★★★
Tuesday, March 1, 2022
“Samaksh was very good and know what is talking about.…”
Samaksh was very good and know what is talking about. Very patient and professional.
★★★★★
Tuesday, March 1, 2022
“Sam is incredible and easy to talk to . I…”
Sam is incredible and easy to talk to . I like his passion as regards his job. You might increase his pay .
★★★★★
Tuesday, March 1, 2022
★★★★★
Tuesday, March 1, 2022
★★★★★
Tuesday, March 1, 2022
“Call quality is awesome. Mohit was really helpful with the…”
Call quality is awesome. Mohit was really helpful with the onboarding.
★★★★★
Wednesday, February 23, 2022
“Hasrat, the customer care representative made things very simple to…”
Hasrat, the customer care representative made things very simple to understand. got quick and accurate answers to my questions. Very much satisfied with the pre customer care services by Hasrat.
★★★★★
Saturday, February 12, 2022
★★★★★
Saturday, February 12, 2022
★★★★★
Friday, February 4, 2022
★★★★★
Thursday, February 3, 2022
“Pleased to be onboard Acefone and looking forward”
Pleased to be onboard Acefone and looking forward
