I've been working with websites on shared hosting since 2002 and thought it was just about time to move to a VPS. To say TrentNode is competitive is an understatement.
The price is just right, they'll also accept monthly payments for both VPS and cPanel as individual products. i.e. I've paid in full (12 months) for the VPS and monthly for cPanel which reduces the pressure - a great idea.
They Provide full backups - no cost, ID Protection - no cost, Firewall - no cost, full UK support - no cost... the list is endless and they're absolutely the best price out there. Oh and It doesn't end there - their VPS are all on SSD drives - at no additional cost. Simply outstanding!
Support is also outstanding and as someone said earlier (these guys have patience), they really do. They work throughout the night too, and will answer your support tickets so quick its stupid.
Their account management system via their website is also the simplest, easiest and quickest I've ever seen - no more complicated, boring hoops to jump through like GoDaddy and 1and1. I just can't recommend it enough. They can also migrate you (no charge) within hours. I have mainly WordPress sites and a vBulletin website and all went over without a hitch.
I'm completely impartial (I give you my word) and want these guys all to myself, but, as with all good business models out there, the more customers you have, the bigger and cheaper they get (hopefully). WELL DONE TrentNode - keep it up, keep it real and make sure you don't forget what your principles are and stick to your promise.
I am so happy with my new VPS :)