I have been using The Serve for many years and I don't stay with companies who don't perform. There are plenty of other choices out there, so staying with The Serve for as long as I have must tell you something good about them. I have over 250 domains and nearly 100 individual clients, all of whom are happy with the service I supply, which is a direct reflection on the service that The Serve supplies. Uptime is bulletproof, customer support is great. I'm happy. You make up your own mind.