Safe Data Storage Ltd

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4.7

Out of 5 stars
(15 Reviews)

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Safe Data Storage Ltd
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Safe Data Storage Ltd Reviews

from Hall Grove School

Monday, September 19, 2016

Excellent support. Very helpful, patient, and quick to respond, which is essential. It's refreshing to deal with such excellent support staff. As a new customer, the experience has been superb. Software and backup intuitive, and straightforward. Highly recommended.

Response from Safe Data Storage Ltd:
19 September 2016 at 09:12

Paddy, thank you for your very kind review. Support is vital in this industry and we are very proud of our technicians. It's great to have feedback like this, thank you again

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from My Care Grampian / Tayside Limited

Thursday, February 18, 2016

we've been with SDSL for a number of years now and the service has been excellent, sorry to be leaving.

Response from Safe Data Storage Ltd:
19 September 2016 at 09:16

Hi Nick, thank you for your review and you business over the past 9 years. If your new IT provider is looking for a cloud backup provider, you know where we are.

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from Dental Dynamix Imaging

Tuesday, December 22, 2015

Brilliant solution! Got all the features we need. Helpdesk is always very helpful! Highly recommend to everyone!

Response from Safe Data Storage Ltd:
19 September 2016 at 09:19

Hi Dmitry. Thank you for your review and business since December. We really appreciate your kind review.

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from Langhams Financial Services

Thursday, February 12, 2015

Having 'Googled' data backup, the first company that I contacted were expensive, too complicated and used too much 'jargon'. Then I contacted Safe Data Storage Ltd. What a complete contrast! Extremely helpful (nothing was too much trouble) and uncomplicated at a very reasonable cost. For those of you who are not technically minded, don't worry as setting up is very straight forward and Rob is at the end of a phone to help you out if you need him. I would highly recommend SDS!

Response from Safe Data Storage Ltd:
12 February 2015 at 07:29

Thank you for your great review Ivan. We try and make the setup as easy as possible, but if you ever get stuck, we are at the end of the phone, email or online chat.

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Thursday, February 5, 2015

a very customer satifaction company that goes the extra 100 miles for complete satfaction for they clients

Response from Safe Data Storage Ltd:
12 February 2015 at 09:04

Thank you for your review Rob. We are a customer driven company. We're not here to make a quick quid. just celebrated our 11th Birthday :-)

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from D A Locke & Co Chartered Accountants

Tuesday, February 3, 2015

We use the backup product, which is great. It even emails you a warning if the backup is not successful.

SDS are really friendly and helpful. Rob talked us through the setup process to make sure that it was working properly.

What a lovely change form the major national telecoms company we were using before!

I'd recommend SDS to any SME business.

Response from Safe Data Storage Ltd:
03 February 2015 at 11:46

Hi David
Thank you for your review. We really appreciate your comments

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from No2Stress

Friday, November 28, 2014

Absolutely brilliant service, highly recommended
I needed some urgent help with a back up service and they certainly stepped up to the mark within the hour.
Seamless, professional and courteous all the way.
Thank you

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from Randburg Electrical Services

Friday, November 21, 2014

I found using the backup and file retrieval very easy to use and the customer service, especially Dave is extremely helpful.
It's reassuring to know that I have access to my files whenever I need them.

1 of 1 people found this review helpful.

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from Seatan Computer Services Ltd

Thursday, October 16, 2014

One of our biggest clients that has global offices uses their recovery/backup software and around this time last year our client had major issues with their exchange server. with the help of Safe Data Storages Tech support out of normal works hours we was able to recover the server using their bare metal backups and thereby minimising the clients data loss and downtime. I would highly recommend this company and the software, 10 out 10 and great all round support in and out of office hours. We didn't even purchase the software directly from them but through a reseller, but Safe Data Storage stepped up to the issue and got the client working. Just wish all support companies were like SDSL.

Response from Safe Data Storage Ltd:
16 October 2014 at 09:12

Hi Gary. Thank you for the review.
I remember the restore well. Although it was a late night, it's always great to prove how good the bare metal software works. It still impresses me how you can restore to any hardware or Virtual environment even though I have worked with it for the past 6 years.

3 of 3 people found this review helpful.

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from Solicitors

Wednesday, October 15, 2014

Excellent service, knowledgeable staff who are always willing to help. We, as a company have used Safe Data Storage for a number of years and have no plans to change. They have rescued us a number of times in the past and their bare metal product that we use is perfect for our needs. We back up all our servers using this product and have not had an issue, also as and IT manager you need a product that you can rely on as well as being fast to restore, SDS are all we need. 10 out of 10 in our books.

Response from Safe Data Storage Ltd:
15 October 2014 at 10:55

Hi Mark
It's been a pleasure working with you over the last 5+ years.
Thank you for the positive review - much appreciated!

3 of 3 people found this review helpful.

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from N/A

Wednesday, September 10, 2014

company is ok at restoring the od file ,
however try getting them to restore from
baremetal.. and watch them fail avoid

Response from Safe Data Storage Ltd:
14 October 2014 at 09:50

Hi. We have looked through all our records and there has never been a user registered for any of our services called Alan Teed. If Alan would like to contact us, we would be happy to discuss our services and happy to provide a valid Bare Metal trial so he can really test our services.

1 of 11 people found this review helpful.

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from Kent Based School

Thursday, March 27, 2014

Had to comment on their technical support. The guy really knew what he was talking about. Great service too!

Response from Safe Data Storage Ltd:
14 October 2014 at 09:52

Thank you Sarah.
We pride ourselves on Technical support. Hopefully users should never need to contact our support, but if they ever do, they should experience the same level as you and all our other clients.

2 of 2 people found this review helpful.

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Wednesday, November 27, 2013

Been reselling SDSL backup services for over 5 years. I have always been able to speak to technical support, and they have always been able to help me resolve a problem or help me setup a new client.

Response from Safe Data Storage Ltd:
14 October 2014 at 10:09

Thank you Simon for your feedback.
We are very pro-active with all our re-sellers and work as hard to support all of them.

1 of 1 people found this review helpful.

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Wednesday, October 23, 2013

Technical support were brilliant and there when I needed. Would recommend 100%.

Response from Safe Data Storage Ltd:
14 October 2014 at 10:09

Thank you Rameed.

1 of 1 people found this review helpful.

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from NeoCentra Limited

Friday, June 14, 2013

Excellent managed service, the only one of it's kind that I've come across. Their initial seed service was necessary and simple for me as I had a large amount of data to backup. When I have any problems they're always available on the phone.

Response from Safe Data Storage Ltd:
14 October 2014 at 10:10

Thank you Shaun.
Glad you are still enjoying the service.

2 of 2 people found this review helpful.

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This page was last updated 21 October 2016 06:13
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