Netmotivated

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1.0

Out of 5 stars
(2 Reviews)

Low.

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from Sunshine Maritime

Wednesday, October 29, 2014

I too have given Netmotivated many years of business and over the last 2 years have found customer service to be appalling, eg: They are now unable to accept credit cards or direct debit for some reason and insist all payments are to PayPal, I had a £20.00 bill for hosting one of my sites I paid as requested then had a refund from them saying I had paid it to the wrong email address! it went to netmotivatedhowever, at 2 am sunday morning I had an email from them saying my account was suspended and there it was on the web for all to see. I cancelled it after all these years and am changing to 123reg. I will do this with every domain name and hosting I own as soon as they are up for renewal. Something decidedly dodgy about this outfit now.

3 of 3 people found this review helpful.

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from Conquest of Steel

Monday, March 17, 2014

Hosted with them for a long time, but there has been a change and the customer service is now terrible. I have been waiting 4 months for a simple password reset, all communication has ceased and they have locked me out of the client area so I can no longer log tickets to complain. When I have had a response it has been either automated or told me that senior admins are looking into this. Communication has then ceased. Avoid at all cost.

10 of 10 people found this review helpful.

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This page was last updated 29 October 2014 02:00
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