NetHelpDesk

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NetHelpDesk

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About NetHelpDesk

NetHelpDesk is a UK based company, which provides ITIL aligned help desk software that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, CRM, guaranteed telephony integration, best of breed mobile apps.

Key Features

  • incident management
  • change management
  • service level agreements
  • email integration
  • self service portal
  • problem identification
  • time managment

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This page was last updated 24 August 2016 04:53