Logicalware

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Logicalware

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About Logicalware

Do you struggle with the volume of incoming customer enquiries?
Is this affecting your productivity or customer experience?
Do you need to organise, prioritise and streamline your workflow but don’t know where to start?

Logicalware can help

At Logicalware we work with a wide range of UK and international companies, helping them to provide a better all-round customer experience. We offer a smart, efficient cloud – hosted solution to enable customers to manage their inbound email and social media interactions in one place. By streamlining workflows and automating processes, we could help save you valuable time and money by reducing the amount of effort and resource required to process customer enquiries.

Logicalware is passionate about working closely with clients and this is what makes us stand out from the crowd. Through consultation and close collaboration we can successfully integrate our product to meet with your business needs. Our intelligent product is used by leading brands operating in a variety of major industries, including Contact Centres, E-commerce & Retail, Travel, Insurance, Charities, Utilities and Education. Clients include Maplin, Ryanair, WWF (UK), Spark Energy. Read our case studies at http://www.logicalware.com/clients/

Sign up for a Free 30 Day Trial and consultation scheduled at your convenience at www.logicalware.com

Key Features

  • Automate responses and enquiry follow-up
  • Track enquiries from end to end
  • Multi-channel customer support
  • Reduce enquiry handling time
  • Communicate consistently & accurately
  • Built-in performance measurements
  • Increase agent productivity
  • UK-based business and support

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This page was last updated 02 August 2016 06:10
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