Flobot is field service job management software. It manages leads, estimates, scheduling, invoicing, and customer payments. Flobot is an app and an online cloud system and using them together gives a business complete control over all the projects, jobs, office staff, contractors and field team members within it. While it can't control your clients, it can at least keep them informed through text, email, the client portal and the client app.
Flobot helps any company maximize profit and reduce administration overhead. It is designed for small and medium sized businesses although there is no reason it couldn't be used by a large business - it eminently scalable.
It is used by plumbing companies, gas engineers, gardeners, window fitters, property maintenance companies, cleaners & maid services, mobile computer repairs, electricians, facilities maintenance companies, landscapers, removal & man and a van services, alarm fitters and carpet fitters. 60% of the companies that use Flobot provide services to other companies and around 40% supply consumers.
Flobot is different because it provides encompasses all aspects of the field service business. So as well as supporting the client functions - getting engineers to appointments on time etc, it can allocate payments to employees and contractors effectively taking care of the payroll, it has a HR module that allows the company to keep the certificates of competency and details of all employees, their training, insurances, driving licences and vehicle details.
It also, provides a bespoke marketing module to create content form the database in real-time to update the client's website and increase visibility of it to search engines. The receipts issued to the customer can link to a favourite review site and a module that automatically tweets the successful completion of a job.
The client can rebrand the Flobot app and install a branded, bespoke version into the Google Playstore so their customers and contractors will see and use their own app. The client portal and syste can be branded to suit the individual company.
Finally, Flobot can be individually customized and we at Fresh Milk Software have built many bespoke features for our clients to use on their own version.