FieldVibe

FieldVibe Product Details

FieldVibe makes field service business management easier by giving you the right tools to schedule, assign and track jobs in real-time. All from one place!

Schedule & Dispatch tools

• Create and schedule jobs on the go, even while talking on the phone with your customer
• Assign jobs to your available team leads, with just a few taps on the screen.
• Urgent Schedule, Normal Schedule and Recurring Schedule options

GPS functionality

• Easily check team location and dispatch the closest available team to a new job
• Location history

Jobs

• See all your scheduled jobs in one place! See them as a list, on the calendar or even on the map!
• Your crew can add notes and pictures from every job you dispatch them to
• Stay on top of your jobs and track all job statuses and changes in your job’s timeline

Clock in/out tool

• Workday clocking
• Job clocking. Every time a team clocks in or out, job status is automatically changed to “On my way”, “In progress” or “Complete”

Clients

• Built-in CRM. All client details in one place
• Import from the contact list
• Email or call clients directly from the app

Teams

• See your teams as a list or on the map
• Instant field team lead status, active and future jobs
• Team lead location history

SMS Notifications

• Automated SMSes to remind your clients about their bookings.
• Running late texts

Reports

• Know how much time your team spent working, how much time they were on the way and...how much dead time they had
• General and per team lead Payments reports
• Custom durations for both Worked Time and Payments Reports

Roles

• Admin role: schedule, dispatch and field team management of all aspects of your service business.
• Team lead roles: access to all jobs and clients assigned to them. Can add notes and photos, clock in/out and mark tasks and job as completed

FieldVibe Support & Customer Service

Regardless of the number of teams added to your FieldVibe account, we want to make sure you have the best experience while using our service. This is why we are here to help you with any question or issue you might have regarding our product.

If you experience a problem while using our software, please report it to us using the app built-in reporting feature that you can reach by tapping ‘More’ on the lower right corner of your screen, then go to ‘About’ and tap again on ‘Send us feedback’. From there you can choose to write us a feature request, to report a bug or write to us for other reasons. We will get back to you ASAP!

You can also reach us by email at [email protected], write us directly through the chat pop-up available here on our website and connect with us on Facebook, Instagram, Twitter and LinkedIn @fieldvibe.

FieldVibe Pricing

We build robust field service management software that can sustain your growth. Not only that, but we want to give it to you for free, for you and your first team, so you can focus more on growing your service business!

You get to use all of our available features from the get-go, regardless of how many teams you have. You pay monthly, $29 per additional team lead (added over the 2 free ones).

All free and paid subscriptions have access to the following features: Scheduling, Dispatch, Client Manager (CRM), Job Management, SMS reminders, Live GPS location, Location history, Team leads management, Time tracking, Reports

*SMS plans are optional and can be purchased separately. Unused SMSes are reported, meaning that they will not expire and would be available for use in the next month(s). Every paid subscription comes with 30 SMS messages/paid team lead/ month.

FieldVibe Free Trial Information

FieldVibe is free for your first 2 teams. All features included! You can start righ now on fieldvibe.com