Fasthosts

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3.9

Out of 5 stars
(20 Reviews)

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Fasthosts
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Fasthosts Reviews

Tuesday, June 16, 2015

Website has been down for over 5 days and the company still doesn't confirm when they will sort the issue. Truly appalling technical support

3 of 4 people found this review helpful.

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from University of Bristol

Wednesday, September 3, 2014

Do NOT get involved with Fasthosts - they don't listen nor implement.

My credit card was charged twice for the same account. Keep an eye out for Fasthosts on you cc bills. This didn't happen just once either. I tried to cancel my account twice by email and then over the phone, but the payment demands keep coming with increasingly aggressive letters from Fasthosts - now three years since I cancelled. This was for a scientific website for our holographic assembler.

After a further unsuccessful phone call attempt today reminding them that I cancel in 2011, I am having to resort to a cease-and-desist letter to Fasthosts from my lawyer. If you have time to waste - this is for you!

Response from Fasthosts :
07 November 2014 at 02:23

Hello Mervyn,

I'm sorry to hear that you had a bad experience. Do you have a ticket reference I could look into please?

Thanks, Liam

P.S. Apologies for the delay in response, we have only just started to monitor Serchen.

4 of 7 people found this review helpful.

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from Dell

Tuesday, September 10, 2013

Customer service was absolutely terrible, after replying to their Emails that my services are up for renewal they never once replied back to me until it is now too late to close my services which was not even for me. Stupidly I recommended them to my customer, now I cannot get them off my back, who gave them permission to give me credit because I never asked for it nor do I want it. Customer services told me that I need to cancel through the control panel, but they made it so confusing so I emailed them that I do not want to renew, now they still want me to pay for a service that my customer no longer wants using credit that I never asked for. There should be some way that I should be able to complain to trading standards unfortunately they don’t seem to cover companies, I will never be using this company again. They are trying to extort money from me by giving me credit. Deal with this company at your own peril.

6 of 7 people found this review helpful.

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Friday, May 24, 2013

Fasthosts is great. Everything works perfectly and the whole interface is very easy to navigate. Highly recommended!

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Tuesday, May 7, 2013

A good service, works well, and has a great price point. Wish it were in dollars too, but hey, I just like this service enough to try to use it in America.

0 of 1 people found this review helpful.

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from Media Inc

Friday, May 3, 2013

Fasthosts provide an inexpensive and user friendly web hosting experience. With a vast support team ready to assist. Fasthosts enable users to create, manage and collaborate domains with ease.

1 of 3 people found this review helpful.

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from dcscorp

Friday, May 3, 2013

I would refer anyone to this product. 4 of my business partners use this, it works great! Simple to use and it does save a lot of time. If your looking for something in the lower price range this is the product for you!

0 of 1 people found this review helpful.

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from MJ LLC

Friday, February 1, 2013

I would say that Fasthosts lives up to its name and then some. As a business owner and someone who recognizes the immense value in utilizing the world wide web effectively, I count on Fasthosts to keep my websites up and running. They succeed in doing so, and I highly recommend that you give them a shot!

0 of 1 people found this review helpful.

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Wednesday, January 30, 2013

Been with Fasthosts for over 10 years and have tried other ISPs for hosting etc or worked on other on clients' behalf. I can't see any reason not to use them. I have 90% of my clients on Fasthosts. There are cheaper out there but in the 10 years I struggle to remember any real issues with downtime or email issues. Support always come up with timely solutions.

1 of 3 people found this review helpful.

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from creative inc.

Wednesday, January 30, 2013

Set up my son's new website using Fasthosts and it was a breeze to not only sign up but to get the entire site up and running in a few hours! So happy with the service. I'm thinking of switching to Fasthosts myself!

1 of 1 people found this review helpful.

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from N/A

Monday, January 28, 2013

Very happy with this product. Incredibly easy to use and good customer service. Pricing is good and I can get everything I need out of it to suit my needs.

1 of 1 people found this review helpful.

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Monday, January 21, 2013

The product is amazingly easy to use, offers many plans to fit any need and/or budget. Both the online and phone 24/7 support is perfect!

1 of 1 people found this review helpful.

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from TS Property Management

Monday, December 17, 2012

The cloud web hosting is incredibly easy to set up, especially with their built in website building tools. And when we aren't sure how to proceed, the 24/7 tech support really gives us peace of mind.

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from Frey Gaming

Monday, December 3, 2012

A reliable and easy way to help businesses work better online. Secure datacenters with 24/7 expert support that's based in the UK.

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Monday, December 3, 2012

Support at fasthosts is awesome! I've worked with a few other companies, and most of the time customer support is non existent. I will use them from now on.

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Thursday, November 22, 2012

The product was really easy to use. Also the support was one of the fastest responding and most helpful. I would recommend this to anyone who wants a hosting service.

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Tuesday, November 20, 2012

Nice company that offers services to make your online presence more hands-free and convenient. More than worth the price in terms of the amount of work they'll save you.

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from Jones Companies

Thursday, July 26, 2012

Never had any need for their support as the hosting package I am on has been ever-resilient. A big thank you to Fasthosts, long may it continue.

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Monday, July 23, 2012

I was very impressed, so much so I up-scaled from a straight vps to a managed server within 3 months!

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from Duca Limited

Friday, September 23, 2011

Very bad support. Overpriced engineers. Won't fix problems and pushes engineers. Avoid!

7 of 7 people found this review helpful.

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This page was last updated 01 September 2015 04:03