Fast Hosting Direct

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Fast Hosting Direct

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4.6

Out of 5 stars
(37 Reviews)

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Fast Hosting Direct
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Fast Hosting Direct Reviews

Tuesday, November 24, 2015

I have been a Fast Hosting customer for a number of years. They have proven to be a very reliable host and are certainly faster than the other providers I use in my business.

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from Nana

Wednesday, October 22, 2014

I have used this hosting service for about 6 years.
Never had a single problem, no down time that I am aware of,
Customer service have responded very quickly to the few questions I have asked.
The facilities included are very comprehensive
I can only rate service at 5 * would be 10 if permitted.
Many thanks and long may Fasthostsdirect prosper

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from webcomgaming.co.uk

Thursday, May 29, 2014

I wanted to simply put my thoughts to note with regards to the quality of service I have received from your company. I am more than 100% pleased and would like you to pass it on to your fellow workers.

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Thursday, February 6, 2014

Had a package with them for nearly 4 years, every problem I have had has been resolved quickly, down time..... none that I am aware of, any problems I have had were of my own making and they solved them quickly

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from XYZ Projects

Wednesday, December 4, 2013

These guys are always so helpful. Doesn't matter how trivial it is they help you and its sorted. Next is security - having had a site on another major host broken into - we had to move. And last but not least - they are simply the best priced option with quite unbelievably the best lot of add ons. Thanks guys. Three domains already - about to be four!

0 of 1 people found this review helpful.

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from Itutorplus

Tuesday, August 27, 2013

I have used this webhosting service for 2 years now and am very happy. As a novice I am delighted with the helpfulness and swift replies from the support team. They have never said no to helping me out with my mistakes especially at the beginning as I had zero webdevelopment experience! I wanted something for the least amount of money because I did not know how the website would be viewed if at all. One of the comments is that one year it's so much to pay and another it's more to pay. I just asked them by email if I could renew my domain for 2 years and they did it. No Problem! Fast Hosting and Replies indeed! I can only recommend this company and whoever wants to pay more for nonexistent service, well than that's your choice...

0 of 1 people found this review helpful.

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from Quiz Pub UK

Tuesday, August 27, 2013

This company has top notch customer service and reply to all queries within 24 hours. They have very good security measures in place to prevent your website getting hacked. The control panel is feature packed and the price is very good, too cheap in fact! I give this host 5 stars.

0 of 1 people found this review helpful.

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Monday, February 4, 2013

It's early days, but having bought a web hosting and now a managed VPS plan from Fast Hosting in the past two weeks. I have to say I'm staggered by the excellence of the customer service/support. On average, I've had my (fairly ill-informed) technical queries dealt with within 20 minutes by email. No tickets, no fuss, no automated responses. Just speedy, good-humored responses and fixes. Absolutely no uptime issues so far, all working smoothly. My VPS is all managed for me with a minimum of fuss. Great work Fast Hosting Direct.

0 of 1 people found this review helpful.

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Monday, February 4, 2013

I very rarely leave reviews unless they're bad so it's nice to feel impressed enough to write some positive words of praise! I am fairly novice at site creation and hosting but quite handy with computers. What I have is nothing but praise for the service. I have become frustrated with the process of making a website a few times. Each time I have resorted to emailing a plee for help it has been met with an extremely swift, patient and useful response. I have used a different service provider in the past and have had a very different experience of service. Where you can almost hear their sighs and see their eyes roll in their replies which usually come after a few days of waiting. Can't fault these guys!

0 of 1 people found this review helpful.

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Monday, February 4, 2013

This is my first time using a company like Fast Hosting. I am impressed with their customer service, the cost and the speed in which they got me up and running!

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Monday, February 4, 2013

Generally great. Unlimited hosting (I haven't hit a limit so far so can't tell). No problems with downtime at all. The trouble is when you do need to ask something, the customer service team don't seem to have a great grasp of English and aren't hugely helpful. They offer a two year deal with a free domain for £19.99. What doesn't seem to be mentioned is that you have to renew your domain once a year in order to keep it. So you'll spend £19.99 the first year, £9.99 the second, £29.99 the third etc. It's still cheap for hosting, but it costs more than the £19.99 every two years you expect. Getting them to explain and justify that is like trying to learn gobbledygook.

4 of 4 people found this review helpful.

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Monday, January 14, 2013

There are so many reasons why I like this company. The first is the affordable prices they give to their customers. The second thing I like is there's no hidden fees. You guys rock!

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from Jet

Thursday, January 3, 2013

I enjoy using fast hosting direct because of its stability and price. I never have any problems with downtime or customer service.

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Friday, November 16, 2012

I think that Fast Hosting Direct is a great product. I barely have had any problems since I began using this product. Customer service is always efficient and effective. Definitely the right product to use!!

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Thursday, November 15, 2012

What I liked most about this was the great customer service and the high quality of the company. There was no problem using it and I've been using it for 4 years. It was difficult at the beginning, but I managed to get used to it. The cost was reasonable too.

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Monday, October 22, 2012

Have used Fasthostingdirect for around 4 years. Both cheaper, faster, better and less restrictive than my previous host. Very little down-time and when contacted, they get back to you quickly with something constructive. Fantastic value! Can't really fault them on my experience so far.

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from Magnetz

Tuesday, August 21, 2012

A word of thanks and appreciation. I have, for a number of years maintained several websites with you. I have found the overall service to be of a high standard, with very few problems (in fact, none that spring to mind). When considering the price - I have failed to find a comparable service in both quantity and quality.

I'm not one to give out praise, but in your case I make the exception and say 'well done'. I hope you manage to stay on top of the competition, not only for my sake, but I believe you deserve to go from success to success.

Malcolm Hughes

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Friday, August 3, 2012

The best customer service you will find from a company in general. You always get the feeling that if things go wrong, they'll get you back on track instantly. Most other hosts take days to get back to you, normally to tell you they can't help you. I have yet to find a service or add on that fast hosting don't have.

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Monday, July 30, 2012

I have tried to contact live support multiple times however I cannot enter support as it says I have an invalid username or password (that was a reason to contact support). I sent 4 emails and none were answered and 2 letters via their help form were also not answered. I feel that if I cannot contact a team then they are not providing a good service.

2 of 2 people found this review helpful.

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Wednesday, July 11, 2012

Great support so far. I signed up with fasthost direct a few months ago and I wanted to submit a review to tell people how great their service is. The customer support exceeds my expectations and the price is very reasonable.

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from simplywhitstable.com

Tuesday, June 5, 2012

I signed up with FasthostingDirect back in 2008. after becoimg disillusioned with my previous provider. At that time, I spent a long time assessing options... and became even more disillusioned because so many companies imposed restrictions, charged siil prices and were badly rated by customers. I found I couldn't even rely on magazine assessements or highly prized awards because the reality didn't match the hype.

Then I found FasthostingDirect - truly unlimited, a fair price and no bad comments. After firing some questions at them (for which I received immediate and strightforward replies), I signed up. I am glad I did. I have had four years of trouble free hosting, fast response and no apparent downtime. On the few occasions that I have asked for advice I have received an accurate, helpful and swift response.

I would have no hestiation in recommneding them to other users.

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from Rossmarks.co.uk

Wednesday, May 23, 2012

This company is cheap, not the cheapest, but well worth what you get for your money. I have been using them since 2007 and have no issues (apart from a slight hiccup on my behalf a few years ago). What you get which makes them so valuable is fantastic support. If I need domains merged to one location they just did it. Also I needed some .htaccess and they set it up for me. They have pretty much helped with any server-side things you may need. Highly Recommended.

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from Gavin Rolph Photography

Monday, April 23, 2012

A fantastic company who care for their customers, had some awful dealings with the host One.com and transferred to Fast Hosting Direct and was blown away by their fantastic customer service and a good all round product. Would recommend to anyone, beginner to expert.

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from RaymondPeytors.com

Monday, April 9, 2012

I have several sites hosted with FastHostingDirect.com, including several Internet Marketing sites and also blogs of one kind or another.

Apart from the excellent value for money that FHD offers, their customer service is amongst the best I have found. Nothing is too much trouble, there is no waffling around or unnecessary comment, their response times are excellent and they are straight to the point.

They are very reasonable when it comes to sending out emails and if you have a membership site, their reliability is a true benefit. The fact that they are so reliable is of critical importance in that respect. I have encountered no downtime whatsoever since joining them.

Some people have told me that they find the Extend Control Panel to be less flexible than CPanel but given the level of support on offer, this has never been a problem to me. Furthermore, the security of my sites is enhanced dramatically over CPanel which has been known to have problems in this respect.

In summary, FastHostingDirect offers reliability, security, excellent value for money and professionalism at an unbeatable price and I whole heartedly recommend this hosting company to everyone who wants a first class service without having to pay excessive fees.

Truly excellent in all respects. Sincerely, well done.

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Wednesday, April 4, 2012

Best Hosting for the price 100% recommend.

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Thursday, March 29, 2012

I have now arranged for 4 domain names and 3 hosting packages with Fast Hosting Direct, and am currently running 2 websites. I am not quite a newbie, but certainly not an expert either at web design or the intricacies of domain names and hosting. So it has been refreshing to find a Company that has helped sort me out when I was stuck,and offered good advice freely when asked. Thumbs up from me!

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Sunday, March 18, 2012

Best host i have used in like 10 years. Very good Support and very Fast Hosting for the price.
You think you need to pay like over 100 pounds a year for this, not so! Only £20 per 2 years, best deal out there, even if there was no support.

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from beadsbybrian.co.uk

Wednesday, February 29, 2012

Just renewed for another 2 years, very happy with product and service.

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from leaves.co.uk

Tuesday, January 31, 2012

I have a few websites with Fast Hosting Direct and they provide very good value for money. The customer support by email is always answered very promptly and they were recently very helpful in transferring a domain name for the company I represent.

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from MaJiK MeDiA

Tuesday, January 17, 2012

I have been with fasthosting for a number of years now. I also had other domains with another well known provider, however I prefer using fasthosting because they are quick to reply to my emails. As such I have never had to telephone them. All my queries are dealt by email, with quick down to earth answers, without the oo rr cantona, if you see what I mean.

So, to conclude, fast reliable and friendly. Deals with all issues personally and professionally. Now fasthosting handle all my domains and I intend it to stay that way. 10 out of 10

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from Bhakti-yoga.fr

Sunday, November 27, 2011

I have been with them for 2 years and one of the cheapest web hosting company around and still deliver very good value for money.

A prompt and helpful customer service as well, I have already recommended this company.

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Thursday, November 24, 2011

I had some difficulties with the initial setting up; but support helped me to complete it, and for the second site it all went smoothly. Not noticed any downtime at all, and the speed of the sites is excellent. An all-round good bargain and I would certainly recommend it.

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Wednesday, November 16, 2011

No Telephone Sales or Phone Support

This company is merely a Heart Internet hosting reseller.

1 of 1 people found this review helpful.

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Tuesday, November 8, 2011

No problems. Not experienced any down time in 2 years. Customer Service is always quick and they are very helpful.

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from Highland Neuromuscular Movement Services

Sunday, October 30, 2011

I have been with Fast Hosting Direct for more than 5 years, and highly recommend them.

The customer service is excellent. This is something that I rate highly in the quality of any company/organisation.

Very pleased with Fast Hosting Direct, and will be a continued customer.

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Tuesday, October 25, 2011

Worst hosting support i have ever had the misfortune to deal with, they are in broken english and you have to guess most of the time what they are on about as it mainly not relevent to your questions.

The use of 'unlimited' in there package title is very misleading too, i have had 3 emails from them saying i am over bandwidth, cpu load and/or hosting material that is available elsewhere on the web (video's mainly) i have reconstructed my websites twice to accomadate there demands which were never pointed out at any time prior to them shuting down my site.

I will now move from them but have clients which depend on the sites and will strugle to find them a new host quicky and easily but i have to get away from the poor service they offer.

Do not use them please, you will regret it, i did!

3 of 3 people found this review helpful.

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Friday, October 14, 2011

Excellent product and service, uptime is not 100% - but within their guarantee. For £20 for 2 years, not much to lose trying. However, their cpanel hosting seems to have some unfortunate downtime that doesn't live up to the guarantee.

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This page was last updated 24 November 2015 08:41
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