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4.6

Out of 5 stars
(26 Reviews)

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Wednesday, September 24, 2014

AWFUL! Avoid this company at all costs- I can't speak badly enough about them! They block my IP address on average every 2 days then blame my passwords (nothing wrong with my passwords) so I cannot get on my own sites, they let a hacker through their firewall who downloaded spam to all my customers who went on my site, they have randomly changed the theme of my website whilst trying to fix it for various issues (didn't fix the problems) and their customer service is limited to about three prewritten responses which are not specific to any issue! Flabbergasted as to how on earth this company is still going?! the time I have wasted with them is not worth the cheap prices. Wish I could give them 0/5.

Response from Bargain Host:
28 October 2014 at 04:43

Dear Laura, I believe you have written this unfair review in frustration. Your IP addresses were blocked due to port scanning attacks from your PC as explained by our techs and we advised you how to prevent this from happening again, your Wordpress site was hacked as someone managed to access your WP-admin login but we resolved this issue as soon as you informed us. There are further steps you can take to secure Wordpress from unwanted access, install a security plugin or restrict access with a .htaccess file. If you would like more information on how to do this please contact us.

You did not give us a chance to resolve the Wordpress issue that you raised in a support ticket, we had changed the theme on Wordpress to default to try and check if it was loading correctly. This ticket is still being dealt with and we need your co-operation so we can complete the task. Our support team is here 24/7 to help you with these matters, please get back to us so we can resolve the recent issue for you in ticket #SJP-668-20678

3 of 4 people found this review helpful.

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from NP

Tuesday, June 12, 2012

We had our site with Bargain Host of some years but gave up after having constant downtime (their up time guarantee proved worthless) endless excuses from a support that was at best slow (faults were never to do with them, even with weeks down) and technically limited (I think the term is script monkeys). Their prices may seem low, but with such poor service they should be free, in fact we found you can get better for free!! Avoid if you want a stable site.

3 of 4 people found this review helpful.

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